Aftermarket Sales Executive

1 day ago

Al Ahmadi, Al Aḩmadī, Kuwait HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary: Manages and develops customer relationships to achieve sales goals within an assigned sales territory or account in a business to customer environment.

Requirements:

  • 3-5 years of experience in Aftermarket Sales(parts,filters, lubricants,services)
  • Bachelor's Degree in Engineering or equivalent
  • Electrical/Mechanical background
  • Great Communication, English speaker
  • Having driving license is preferred

Key Responsibilities:

Sells company products and services by developing new prospects and existing accounts.

  • Achieves sales targets and ensures customer satisfaction.
  • Develops relationships to generate customer goodwill and loyalty.
  • Supports negotiations according to company guidelines. Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
  • Responds to customer concerns about the company and its products. Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).

Qualifications and Competencies:

  • Competencies: Customer focus - Building strong customer relationships and delivering customer-centric solutions. Ensures accountability - Holding self and others accountable to meet commitments.
  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Persuades - Using compelling arguments to gain the support and commitment of others. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
  • Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer's specific needs to differentiate against competition.
  • Intuitive Listening And Adapting Solutions - Translates needs, expectations, or asks from customers, stakeholders, etc. into actionable solutions through active listening and intuition; chooses or produces solutions (e.g. process change, tool, product, service, etc.) to meet or exceed the customers' or stakeholders' needs or expectations or to provide value.
  • Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
  • Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
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