Large Account Development and Management Professional

9 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time

About Us

Zain Bahrain is a pioneering mobile telecommunications company in the Middle East, committed to delivering exceptional customer experiences and innovative solutions. With a strong presence in 7 countries, we have over 42 million active customers and a diverse workforce of more than 7,900 employees.

Job Description

The Large Account Manager plays a critical role in our sales team, responsible for developing and maintaining relationships with large clients to drive revenue growth and customer satisfaction. This individual will work closely with large segment managers to develop sales plans, identify new business opportunities, and execute sales strategies to achieve set targets.

Responsibilities:

  1. Account Development: Develop and maintain relationships with assigned large accounts, ensuring proactive identification of new customer needs and sales opportunities.
  2. Sales Strategy: Implement sales strategies to hunt new large accounts and cross-sell/up-sell to existing ones, resulting in increased revenue and customer satisfaction.
  3. Opportunity Identification: Identify and pursue opportunities in own verticals and accounts, aligning with company goals and objectives.
  4. Status Reporting: Report status of opportunities in the pipeline on a regular basis, ensuring alignment with relevant policies and processes.
  5. Customer Insights: Provide valuable insights to Marketing in support of new product/service development, enhancing customer experience and driving business growth.
  6. Order Fulfillment: Ensure timely delivery of customer orders, meeting or exceeding customer expectations.
  7. Product Knowledge: Stay up-to-date on the latest products, services, promotions, procedures, and terminology for all Zain touch points and third-party services, enabling effective sales and marketing efforts.

Requirements:

  • Communication Skills: Excellent written and verbal communication skills, with the ability to present and influence all levels of the organization.
  • Analytical Reasoning: Strong quantitative, analytical reasoning, and modeling abilities to identify and pursue new business opportunities.
  • Problem-Solving: Ability to analyze complex situations and produce creative, original, and useful solutions to drive business growth.
  • Industry Knowledge: Strong understanding of large corporations, including industry players and main players, to effectively develop and execute sales strategies.
  • Market Analysis: Ability to analyze market trends and customer needs to identify new business opportunities and drive revenue growth.
  • Relationship Building: Excellent relationship-building skills with customers, partners, and internal stakeholders to drive business growth and customer satisfaction.

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