Enterprise Sales Large Segment Client Manager

12 hours ago


Kuwait City, Al Asimah Zain Bahrain Full time

Company Overview

Zain Bahrain is a leading mobile voice and data services operator in the Middle East with a strong presence in 7 countries. We have over 42 million active customers and a workforce of more than 7,900 employees.

About the Role

The Large Account Manager is responsible for developing and managing relationships with large accounts to sell Zain products and services while achieving set targets and ensuring customer satisfaction.

Key Responsibilities:

  1. Sales Planning and Execution: Support large segment managers in developing sales plans by providing input on their managed accounts.
  2. Account Management: Develop and manage relationships with assigned large accounts, identifying new customer needs and sales opportunities.
  3. Sales Initiatives: Implement sales initiatives to hunt new large accounts and cross-sell/up-sell to existing ones.
  4. Opportunity Identification: Identify and pursue opportunities in own verticals and accounts.
  5. Status Reporting: Report status of opportunities in the pipeline on a regular basis, aligning with relevant policies and processes.
  6. Customer Insights: Provide customer insights to Marketing in support of new product/service development.
  7. Order Fulfillment: Follow up as needed on customer orders to ensure delivery within requirements.
  8. Product Knowledge: Remain up-to-date on the latest products, services, promotions, procedures, and terminology for all Zain touch points and third-party services to suggest new opportunities to large customers.

Required Skills and Qualifications:

  • Communication: Ability to communicate, present, and influence all levels of the organization.
  • Analytical Reasoning: Strong quantitative, analytical reasoning, and modeling abilities.
  • Problem-Solving: Strong problem-solving skills and ability to identify and frame key issues.
  • Industry Understanding: Strong understanding of large corporations, including industry players and main players.
  • Market Analysis: Ability to market size potential opportunities and prioritize generating leads accordingly.
  • Communication Skills: Excellent written and verbal communication skills, demonstrated capability of professional written and verbal communication skills, and capability of translating technical terminology to user-friendly comms.
  • Relationship Building: Excellent relationship-building skills with customers.
  • Creative Problem-Solving: Ability to analyze a situation and produce creative, original, and useful solutions.
  • Telco Knowledge: Strong understanding of telecommunications products, trends, and technology markets.
  • MS Office Skills: Working knowledge of MS Office skills (Excel, Word, PowerPoint, etc.), including ability to model basic business cases.


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