Customer Relationship Manager

10 hours ago


Kuwait City, Al Asimah Al Mulla Group Full time
About the Position:

This is an exciting opportunity for a results-driven Customer Relationship Manager to join our team at Al Mulla Group. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our customers to drive sales growth and customer satisfaction.

Main Responsibilities:

  • BUILDING RELATIONSHIPS:
  1. Establish and maintain strong relationships with existing and new customers to promote our products and services.
  2. Build trust and credibility with customers through effective communication and follow-up.
SUPPORT:
  1. Provide timely and effective support to customers to resolve any issues or concerns they may have.
  2. Escalate complex issues to internal stakeholders as needed.
SALES:
  1. Identify and pursue new business opportunities through lead generation and telemarketing.
  2. Meet or exceed sales targets and contribute to overall revenue growth.
REPORTING:
  1. Maintain accurate records of customer interactions and sales activity.
  2. Provide regular sales reports and updates to internal stakeholders.


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