Customer Experience Manager
8 hours ago
Deliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.
Job DescriptionWe are seeking an experienced Campaign Engagement Expert to join our local marketing team. As a key member of our team, you will be responsible for initiating, building, proving, sending, and approving targeted campaigns across our customer segments.
Key Responsibilities:
- Collaborate with cross-functional teams to develop and execute email marketing strategies
- Coordinate the end-to-end delivery of emails, push-notifications, and in-app messages
- Develop and deploy local experiments to enhance CRM best practices
- Utilize data targeting, segmentation, and analysis to drive campaign optimization
Requirements:
- Minimum 1 year of experience in email application development
- Highly computer literate with HTML familiarity
- Email deployment experience with Braze or similar platforms
- Proficiency in data visualisation tools such as Looker
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Customer Experience Manager
8 hours ago
Kuwait City, Al Asimah Biancanera Fashion Group Full timeFashion Retail Job:We are seeking a sales associate to join our team at Biancanera Fashion Group. As a sales professional, you will play a key role in promoting our products and building strong customer relationships.Key Responsibilities:Maintain store presentation standards, including merchandising, stocking, and maintaining a clean environment.Process...
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Director of Customer Experience
8 hours ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...
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E-commerce Experience Manager
8 hours ago
Kuwait City, Al Asimah DELIVEROO Full timeDeliveroo: Elevating Customer ExperienceWe're Deliveroo, a leading food delivery company that's passionate about providing an exceptional customer experience. Our platform connects customers with their favorite restaurants, making it easy to get great food delivered to their doorstep.As an E-COMMERCE EXPERIENCE MANAGER, you'll be responsible for developing...
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Customer Relationship Manager
8 hours ago
Kuwait City, Al Asimah Al Mulla Group Full timeAbout the Position:This is an exciting opportunity for a results-driven Customer Relationship Manager to join our team at Al Mulla Group. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our customers to drive sales growth and customer satisfaction.Main Responsibilities:BUILDING...
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Customer Service Manager
8 hours ago
Kuwait City, Al Asimah SOS HR Solutions Full timeKey ResponsibilitiesAs our Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including managing a team of professionals, creating strategies to improve customer satisfaction, and overseeing the financial performance of the restaurant. You will also be expected to develop and implement effective marketing plans...
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Customer Experience Ambassador
1 week ago
Kuwait City, Al Asimah Chalhoub Group Full timeCompany OverviewZimmermann is a leading Australian fashion designer brand known for its high-end ready-to-wear and swimwear collections. With a strong presence in luxury retail, Zimmermann maintains standalone stores across Australia, Europe, the UK, USA, and China, as well as a successful online business.
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Food Retail Leader
7 days ago
Kuwait City, Al Asimah IKEA Full timeCompany OverviewIKEA is a leading home furnishings company that aims to create a better everyday life for the many people. We achieve this by offering a wide range of well-designed, functional home furnishing products at affordable prices.
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Customer Support Executive
6 days ago
Kuwait City, Al Asimah Thales E-Security, Inc. Full timeAt Thales, we are committed to delivering exceptional customer experiences. As a Customer Support Manager, you will play a pivotal role in ensuring the successful execution of contracts, driving customer satisfaction, and maximizing profitability.Key ResponsibilitiesAs a key member of our team, your primary focus will be on:Driving customer satisfaction...
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Customer Engagement Specialist
8 hours ago
Kuwait City, Al Asimah DELIVEROO Full timeDeliveroo: Transforming the Food IndustryWe are Deliveroo, a leading food delivery company that is changing the way people think about food. Our mission is to make ordering great food as easy as possible, while providing restaurants with new ways to reach customers and grow their businesses.As a CUSTOMER ENGAGEMENT SPECIALIST, you will play a key role in...
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Customer Support Expert
8 hours ago
Kuwait City, Al Asimah United Real Estate Company (URC) Full timeThe role of a Contact Center Agent at United Real Estate Company (URC) requires an individual with excellent communication skills and a passion for customer service. This position involves handling customer inquiries, resolving issues, and ensuring that customers receive accurate information in a timely manner.Key ResponsibilitiesHandle incoming and outgoing...
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Kuwait City, Al Asimah Microsoft Corporation Full timeAbout MicrosoftMicrosoft is a world-renowned technology leader that empowers every person and organization on the planet to achieve more. Our mission is to innovate and collaborate with our teams across the globe to create cutting-edge technology solutions.Job DescriptionWe are seeking highly motivated individuals to join our team as Customer Success Account...
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Head of Omni Channel Experience Director
4 days ago
Kuwait City, Al Asimah ABYAT Full timeAbout ABYATABYAT is a pioneering organization at the forefront of innovative retail solutions. Our commitment to delivering exceptional customer experiences has led us to seek a seasoned leader to spearhead our omni-channel operations.Job DescriptionThe Head of Omni Channel Experience will be responsible for leading and managing the seamless integration of...
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Dining Operations Manager
1 week ago
Kuwait City, Al Asimah Alshaya Full timeAbout Us:">At Shake Shack, we're committed to serving high-quality food in a welcoming atmosphere. Our restaurants are designed to be modern roadside burger stands, offering a fun and lively experience for our guests.">Job Overview:">The Restaurant Manager is responsible for overseeing the daily operations of our restaurant, ensuring that our high standards...
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Customer Service Representative
8 hours ago
Kuwait City, Al Asimah United Real Estate Company (URC) Full timeTo excel in customer service, one must be proactive and empathetic. The role of a Call Center Agent at United Real Estate Company (URC) is to ensure customers receive accurate information and assistance in a timely manner, thereby maintaining the company's positive reputation.ResponsibilitiesEfficiently handle inbound and outbound calls to cater to customer...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah AlFuhod Full timeJob Title: Customer Service RepresentativeAt AlFuhod, we are seeking a highly skilled and customer-focused Salesman to join our team.Responsibilities:Greet and assist customers with product selection in a friendly and approachable manner.Provide detailed information about products, including features and benefits, to help customers make informed purchasing...
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Customer Service Expert
8 hours ago
Kuwait City, Al Asimah Damas Jewellery Full timeKey ResponsibilitiesThe ideal candidate will have:Experience in a luxury retail environment or relevant customer service skillsA proven track record in achieving sales targets and building customer relationshipsFlexibility and willingness to work evenings, weekends, and public holidaysYou will be responsible for providing exceptional service to our...
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Kuwait City, Al Asimah Al-Tuhoo General Trading & Contracting Co Full timeJob OverviewThe Al-Tuhoo General Trading & Contracting Co. is a prominent player in the Kuwait construction materials industry, representing top international brands in the country. With a history dating back to the 1950s as a supplier of foodstuffs, the company has expanded into real estate, construction, and trading building materials.About the RoleThis is...
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Digital Dining Experience Specialist
23 hours ago
Kuwait City, Al Asimah Lechef Full timeAbout LechefLechef is a pioneering company based in Riyadh, Saudi Arabia. We are revolutionizing workplace dining experiences with our innovative lechef smart fridge. By seamlessly integrating technology with healthy eating habits, we provide affordable and nutritious meals that significantly enhance employee morale and well-being.Role OverviewThis is a...
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Healthcare Customer Service Representative
8 hours ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob OverviewAs a key member of the International Hospital Kw team, you will play a vital role in ensuring that our patients receive exceptional customer service.Responsibilities:Deliver high standards of customer service to all patientsOrganize patient appointments and liaise with multidisciplinary teamsProvide important information services for patientsKey...
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Kuwait City, Al Asimah Microsoft Full timeAt Microsoft, we are committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager Intern, you will play a critical role in helping our customers optimize the utilization of our products.The ideal candidate will have a deep understanding of their customers' industry and business processes, which...