Customer Experience Manager

8 hours ago


Kuwait City, Al Asimah DELIVEROO Full time
Company Overview

Deliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.

Job Description

We are seeking an experienced Campaign Engagement Expert to join our local marketing team. As a key member of our team, you will be responsible for initiating, building, proving, sending, and approving targeted campaigns across our customer segments.

Key Responsibilities:

  • Collaborate with cross-functional teams to develop and execute email marketing strategies
  • Coordinate the end-to-end delivery of emails, push-notifications, and in-app messages
  • Develop and deploy local experiments to enhance CRM best practices
  • Utilize data targeting, segmentation, and analysis to drive campaign optimization

Requirements:

  • Minimum 1 year of experience in email application development
  • Highly computer literate with HTML familiarity
  • Email deployment experience with Braze or similar platforms
  • Proficiency in data visualisation tools such as Looker


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