Service Desk Lead
7 days ago
We are seeking a highly skilled Service Desk Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and leading a team of Service Desk Seniors and Technicians.
Key Responsibilities- Provide technical support to customers via phone, email, and in-person
- Lead a team of Service Desk Seniors and Technicians to ensure excellent customer service
- Ensure accurate and timely resolution of technical issues
- Develop and implement process improvements to increase efficiency and productivity
- Collaborate with other departments to resolve complex technical issues
- 5+ years of experience in a customer service or technical support role
- 2+ years of experience in a leadership or supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of business and management principles
The Service Desk Lead will work in a dynamic and challenging environment, providing technical support to customers and leading a team of Service Desk Seniors and Technicians. The successful candidate will be able to work effectively in a team environment, communicate complex technical information to customers, and prioritize tasks to meet deadlines.
-
Service Desk Administrator
24 hours ago
Kuwait City, Al Asimah Vectrus Full timeJob DescriptionJob Title: Service Desk AdministratorJob Summary: We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues, and maintaining a high level of...
-
Service Desk Administrator
1 week ago
Kuwait City, Al Asimah Vectrus Full timeJob Title: Service Desk AdministratorAt Vectrus, we are committed to delivering exceptional service to our clients. As a Service Desk Administrator, you will play a critical role in providing timely and effective support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and in-personRespond to and resolve...
-
Service Desk Operations Manager
1 week ago
Kuwait City, Al Asimah Vectrus Full timeJob SummaryVectrus is seeking a skilled Service Desk Operations Manager to oversee the daily operations of our service desk team. This role requires a strong leader who can manage a high-performing team, ensure excellent customer service, and drive process improvements.Key ResponsibilitiesManage the service desk team, including staffing, training, and...
-
Front Desk Coordinator
4 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Front Desk Coordinator to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Front Desk Coordinator will be responsible for managing our front desk,...
-
Desk Operations Manager
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryThis position is responsible for the overall effective management of personnel and resources necessary to meet contract specifications involving Desk Operations and Police Administration. The successful candidate will have full responsibility for overseeing the operation of the Desk Operation Coordinators, Desk Operation Supervisors, Police...
-
ADPE/Service Desk Administrator
24 hours ago
Kuwait City, Al Asimah Vectrus Full timeJob SummaryThe ADPE/Service Desk Administrator is a critical role within our organization, responsible for providing exceptional customer service and technical support to our clients. This position requires a high degree of technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
-
Project and Service Delivery Manager
1 week ago
Kuwait City, Al Asimah Taozeef Full timeJob Summary:As a Project and Service Delivery Manager at Taozeef, you will be responsible for overseeing and managing the project portfolio within the organization, ensuring the overall service delivery of the MIS/IT team. This includes setting up the project management framework to follow best practice in managing projects, managing the operations and...
-
Customer Service Representative
1 week ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our team at Domo Ventures W.L.L. in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to clients and visitors. The Customer Service Representative will be responsible for...
-
Customer Service Representative
2 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Customer Service Representative will be responsible for managing...
-
Customer Service Representative
7 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Customer Service Representative will be responsible for managing...
-
Customer Service Representative
24 hours ago
Kuwait City, Al Asimah Alghanim Industries Full timeJob Summary: We are seeking a highly skilled Reservation & Ticketing Agent to join our team at Alghanim Industries. As a key member of our customer service team, you will be responsible for handling all aspects of reservations, ticketing, and customer inquiries.Key Responsibilities:Make reservations and respond to customer inquiries in a timely and efficient...
-
Medical Reception Supervisor
1 week ago
Kuwait City, Al Asimah LxbfYeaa Full timeLead a Team of Receptionists in a Fast-Paced Beauty ClinicWe are seeking a dynamic and experienced Reception Team Leader to join our growing team at LxbfYeaa. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our valued guests.About the Role:Lead a team of receptionists in providing exceptional...
-
Medical Reception Supervisor
24 hours ago
Kuwait City, Al Asimah LxbfYeaa Full timeWe are seeking a highly skilled and experienced Reception Team Leader to join our team at LxbfYeaa in Kuwait. As a Reception Team Leader, you will be responsible for leading a team of receptionists in providing exceptional customer service to our valued guests.About the Role:As a Reception Team Leader, you will oversee daily operations of the front desk,...
-
Community Activity Center Lead
1 month ago
Kuwait City, Al Asimah Amentum Full timeAmentum is seeking a Community Activity Center Clerk Lead (CACL), for a position performing ISS (Installation Support Services) functions at Ali Al Salem base in Kuwait. The CACL will be responsible for implementing and maintaining integrated recreation services at three locations, counters and bar. The CACL will perform other duties as assigned by the...
-
Customer Experience Lead
6 days ago
Kuwait City, Al Asimah LxbfYeaa Full timeKey Responsibilities:As a Customer Experience Lead at LxbfYeaa, you will be responsible for monitoring and analyzing customer service metrics to identify areas for improvement. You will work closely with the team to resolve complex customer inquiries and maintain a high level of professionalism. Your key responsibilities will include analyzing customer...
-
Lead Generator Mechanic
1 week ago
Kuwait City, Al Asimah Careers International Full timeJob Title: Lead Generator MechanicAre you a skilled mechanic with experience in leading teams? Do you have a passion for power generation and maintenance? We are seeking a Lead Generator Mechanic to join our team at Careers International.Responsibilities:Lead a team of skilled mechanics to meet service schedules and respond to emergency, under, and routine...
-
Site Lead
1 week ago
Kuwait City, Al Asimah Vectrus Full timeJob Title: Site Lead, InscomAt Vectrus, we are committed to delivering exceptional services to our clients. As a Site Lead, Inscom, you will play a critical role in leading our team to achieve this goal.Key Responsibilities:Manage and oversee all aspects of the Task Order, including scope, schedule, and budget.Lead a team of professionals to ensure...
-
Sales Team Lead
1 week ago
Kuwait City, Al Asimah Refreshment Trading Co. Full timeSales Supervisor RoleThe Sales Supervisor is a pivotal role in the retail and grocery sector, responsible for driving sales performance and ensuring high levels of customer satisfaction. This position requires a dynamic individual who can lead a team effectively while managing the day-to-day operations of a retail environment.Key Responsibilities:Lead and...
-
Restaurant Service Staff
4 days ago
Kuwait City, Al Asimah 7 Seas Business Solution Full timeJob Opportunity at 7 Seas Business SolutionWe are seeking highly motivated and experienced individuals to join our team as Restaurant Service Staff at a leading casual dine restaurant chain in Kuwait. The successful candidate will be working with TGI Friday, a renowned American food chain, and will be responsible for providing exceptional customer service...
-
Receptionist (Multilingual Support)
4 days ago
Kuwait City, Al Asimah American International University Full timeJob Summary: American International University is seeking a highly skilled and detail-oriented Receptionist to join its team. As a key member of the university's front desk, you will be responsible for providing exceptional customer service to students, employees, and visitors. Key Responsibilities: • Provide accurate information and referrals to field...