Service Desk Lead
4 weeks ago
We are seeking a highly skilled Service Desk Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and leading a team of Service Desk Seniors and Technicians.
Key Responsibilities- Provide technical support to customers via phone, email, and in-person
- Lead a team of Service Desk Seniors and Technicians to ensure excellent customer service
- Ensure accurate and timely resolution of technical issues
- Develop and implement process improvements to increase efficiency and productivity
- Collaborate with other departments to resolve complex technical issues
- 5+ years of experience in a customer service or technical support role
- 2+ years of experience in a leadership or supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of business and management principles
The Service Desk Lead will work in a dynamic and challenging environment, providing technical support to customers and leading a team of Service Desk Seniors and Technicians. The successful candidate will be able to work effectively in a team environment, communicate complex technical information to customers, and prioritize tasks to meet deadlines.
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Service Desk Administrator
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob DescriptionJob Title: Service Desk AdministratorJob Summary: We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues, and maintaining a high level of...
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Service Desk Administrator
4 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob Title: Service Desk AdministratorAt Vectrus, we are committed to delivering exceptional service to our clients. As a Service Desk Administrator, you will play a critical role in providing timely and effective support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and in-personRespond to and resolve...
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Service Desk Administrator Position
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Kuwait City, Al Asimah Akima, LLC Full timeService Desk Administrator Job DescriptionAt Akima, LLC, we are seeking a highly skilled Service Desk Administrator to join our team. As a Service Desk Administrator, you will be responsible for providing front-line customer service desk support, responding to and resolving computer, printer, and network issues.Provide exceptional customer service through...
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Service Desk Operations Manager
4 weeks ago
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Service Desk Administrator
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob Description:Role Summary: We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. This role requires excellent technical and communication skills to provide top-notch support to our clients.Key Responsibilities: The successful candidate will be responsible for providing monitoring and support of core enterprise...
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Service Desk Technical Support Specialist
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob DescriptionJob Title: Service Desk AdministratorCompany: VectrusJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients across the globe. You will be the first point of contact for our clients...
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Service Desk Administrator
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob Description:Vectrus is seeking a highly skilled Service Desk Administrator to join our team. In this role, you will be responsible for providing technical support and non-technical support to customers, as well as serving as an escalation point for complex issues.Responsibilities:Provide enterprise-level technical support and non-technical support...
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Service Desk Administrator for Global Operations
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeAt Vectrus, we are seeking a skilled Service Desk Administrator to join our team in providing technical support and services to our clients worldwide. As a key member of our global operations team, you will be responsible for monitoring and supporting core enterprise systems, conducting basic troubleshooting, and resolving incidents and requests reported to...
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Kuwait City, Al Asimah Vectrus Full timeService Desk Administrator RoleAt Vectrus, we are seeking a highly skilled Service Desk Administrator to join our team in providing top-notch technical support for our global enterprise systems. As a key member of our IT team, you will be responsible for monitoring and supporting core enterprise systems and services, conducting basic troubleshooting of...
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Front Desk Coordinator
4 weeks ago
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Front Desk Officer
3 weeks ago
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Desk Operations Manager
4 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryThis position is responsible for the overall effective management of personnel and resources necessary to meet contract specifications involving Desk Operations and Police Administration. The successful candidate will have full responsibility for overseeing the operation of the Desk Operation Coordinators, Desk Operation Supervisors, Police...
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ADPE/Service Desk Administrator
3 weeks ago
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Project and Service Delivery Manager
4 weeks ago
Kuwait City, Al Asimah Taozeef Full timeJob Summary:As a Project and Service Delivery Manager at Taozeef, you will be responsible for overseeing and managing the project portfolio within the organization, ensuring the overall service delivery of the MIS/IT team. This includes setting up the project management framework to follow best practice in managing projects, managing the operations and...
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Project Director for IT Service Delivery
3 days ago
Kuwait City, Al Asimah Taozeef Full timeJob Overview:Taozeef seeks an experienced Project Director to lead the IT service delivery team. The successful candidate will be responsible for overseeing project portfolios, ensuring timely and effective delivery of IT services to end-users and customers.Key Responsibilities:Portfolio Management: Setup and manage project management frameworks, following...
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Help Desk Associate
13 hours ago
Kuwait City, Al Asimah StriveNest Full timeWe are seeking a Help Desk Associate to join the StriveNest team in our mission to deliver exceptional customer experiences.Job SummaryThe successful candidate will be responsible for providing timely and professional assistance to customers via phone, email, and live chat. This role requires strong communication skills, problem-solving abilities, and...
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Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our team at Domo Ventures W.L.L. in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to clients and visitors. The Customer Service Representative will be responsible for...
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Customer Service Representative
3 weeks ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Customer Service Representative will be responsible for managing...
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Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly skilled and organized Customer Service Representative to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Customer Service Representative will be responsible for managing...
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Medical Reception Team Lead
2 weeks ago
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