Help Desk Associate
9 hours ago
We are seeking a Help Desk Associate to join the StriveNest team in our mission to deliver exceptional customer experiences.
Job SummaryThe successful candidate will be responsible for providing timely and professional assistance to customers via phone, email, and live chat. This role requires strong communication skills, problem-solving abilities, and empathy to address customer inquiries, concerns, and feedback.
Key Responsibilities- Respond to customer inquiries and resolve issues efficiently
- Troubleshoot technical problems and provide solutions or escalate to senior support staff as needed
- Process customer orders and returns accurately and promptly
- Maintain accurate records of customer interactions and transactions
- Proven experience in customer service or a related field
- Excellent communication, problem-solving, and interpersonal skills
- Proficiency in using customer support software and CRM systems
- Ability to multitask and prioritize in a fast-paced environment
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, along with a comprehensive benefits package, flexible work schedule, ongoing training opportunities, and a supportive team environment.
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Service Desk Administrator Position
3 weeks ago
Kuwait City, Al Asimah Akima, LLC Full timeService Desk Administrator Job DescriptionAt Akima, LLC, we are seeking a highly skilled Service Desk Administrator to join our team. As a Service Desk Administrator, you will be responsible for providing front-line customer service desk support, responding to and resolving computer, printer, and network issues.Provide exceptional customer service through...
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Service Desk Administrator
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob DescriptionJob Title: Service Desk AdministratorJob Summary: We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving technical issues, and maintaining a high level of...
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Service Desk Technical Support Specialist
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob DescriptionJob Title: Service Desk AdministratorCompany: VectrusJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. As a Service Desk Administrator, you will be responsible for providing technical support and assistance to our clients across the globe. You will be the first point of contact for our clients...
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ADPE/Service Desk Administrator
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob SummaryThe ADPE/Service Desk Administrator is a critical role within our organization, responsible for providing exceptional customer service and technical support to our clients. This position requires a high degree of technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
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Kuwait City, Al Asimah Vectrus Full timeAbout the JobThis role represents an exciting opportunity to join Vectrus as an Automation Data Processing Equipment (ADPE) Technician. The successful candidate will be responsible for providing technical software, hardware, and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step...
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IT Support Specialist
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob Description:OverviewThe ADPE-Service Desk Administrator is the primary point of contact for customer service and technical support. This role involves responding to and resolving computer, printer, and network issues for customers. The successful candidate will possess excellent communication skills, the ability to work in a fast-paced environment, and a...
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IT Support Specialist
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob Summary We are looking for a highly skilled IT Support Specialist to join our team at Vectrus. As a member of our Service Desk team, you will be the primary point of contact for all IT-related issues for our customers. Key Responsibilities: * Respond to and resolve customer inquiries and issues in a timely and professional manner. * Troubleshoot and...
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Information Systems Support Specialist
6 days ago
Kuwait City, Al Asimah Vectrus Full timeAbout the RoleWe are seeking an experienced Information Systems Support Specialist to join our team in Kuwait. As a key member of our IT department, you will be responsible for providing technical software, hardware, and network problem resolution to all computer users.Key Responsibilities:Apply understanding and knowledge of information systems products and...
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ADPE Technician
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeAbout the Job:As an ADPE Technician with Vectrus, you will play a critical role in supporting the company's Information Systems (IS) operations in Kuwait. The IS team is responsible for providing technical software, hardware, and network problem resolution to all computer users in a service center environment. Key Responsibilities:• Perform...
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Receptionist (Multilingual Support)
3 weeks ago
Kuwait City, Al Asimah American International University Full timeJob Summary: American International University is seeking a highly skilled and detail-oriented Receptionist to join its team. As a key member of the university's front desk, you will be responsible for providing exceptional customer service to students, employees, and visitors. Key Responsibilities: • Provide accurate information and referrals to field...
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ADPE Technician
3 weeks ago
Kuwait City, Al Asimah Vectrus Full timeJob SummaryWe are seeking a highly skilled ADPE Technician to join our team at Vectrus. As an ADPE Technician, you will be responsible for providing technical software, hardware, and network problem resolution to all computer users in a service center environment.Key ResponsibilitiesApply understanding and knowledge of information systems products and...
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Internal Sales Representative
4 weeks ago
Kuwait City, Al Asimah Al-Bahar Full timeKey Responsibilities:As an Internal Sales Representative, you will be responsible for proactively managing and qualifying accounts in your assigned territory. This involves contacting customers through disciplined phone call campaigns and updating their accounts with complete information. You will maintain consistent contact with customers by calling them on...
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Sales Representative
4 weeks ago
Kuwait City, Al Asimah Al-Bahar Full timeKey Responsibilities:As a Sales Representative for the Kuwait territory, you will be responsible for proactively managing and qualifying accounts in your assigned area. This involves contacting customers through disciplined phone call campaigns and updating their accounts with complete information.You will maintain consistent contact with customers by...
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Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah V Thru Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at V Thru. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to client inquiries and resolve issues in a timely and professional...