Service Desk Administrator
2 weeks ago
Role Summary: We are seeking a highly skilled Service Desk Administrator to join our team at Vectrus. This role requires excellent technical and communication skills to provide top-notch support to our clients.
Key Responsibilities: The successful candidate will be responsible for providing monitoring and support of core enterprise systems/services, conducting basic troubleshooting of incidents and requests, and analyzing, recording, reporting, and monitoring Authorized Service Interruptions (ASIs) of Defense Information Systems (DISA) and CENTCOM facilities.
Requirements: To be successful in this role, you will need to have a strong understanding of relevant DISA reporting and procedural guidelines and regulations, as well as a working knowledge of IT Service Management (ITSM) principles.
Certifications: We require candidates to maintain at least one baseline certification and one computing environment (CE) certification, with authorized certifications including Cisco CCNA Security, CompTIA CASP+, and Microsoft MCSA: Windows 10.
What We Offer: As a Service Desk Administrator at Vectrus, you will have access to a comprehensive benefits package, including company-paid housing and transportation, a completion bonus, and tuition reimbursement program.
Equal Opportunities Employer: At Vectrus, we are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. We are an equal opportunities employer and welcome applications from all qualified candidates.
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Service Desk Administrator
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Kuwait City, Al Asimah Vectrus Full timeService Desk Administrator RoleAt Vectrus, we are seeking a highly skilled Service Desk Administrator to join our team in providing top-notch technical support for our global enterprise systems. As a key member of our IT team, you will be responsible for monitoring and supporting core enterprise systems and services, conducting basic troubleshooting of...
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