Customer Service Representative

4 weeks ago


Kuwait City, Al Asimah Domo Ventures W.L.L. Full time

We are seeking a highly skilled and organized Customer Service Representative to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Customer Service Representative will be responsible for managing our front desk, answering phone calls, and performing various administrative tasks.

Responsibilities:

  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate person or department
  • Manage the front desk and ensure it is always presentable and well stocked
  • Maintain a clean and organized reception area
  • Receive and distribute mail and packages
  • Schedule and coordinate meetings and appointments
  • Assist with administrative tasks such as data entry, filing, and photocopying
  • Order office supplies and keep inventory of stock
  • Keep track of employee schedules and notify them of any changes or updates
  • Handle inquiries and provide information about the company to clients and visitors
  • Collaborate with other departments to ensure smooth operations and communication within the company

Qualifications:

  • High school diploma or equivalent required
  • Previous experience as a receptionist or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and other basic computer skills
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational skills and attention to detail
  • Professional and friendly demeanor
  • Ability to work well under pressure and in a fast-paced environment
  • Fluency in English and Arabic is preferred

As a key member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients and visitors.



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