Sales Operations Coordinator
18 hours ago
Role Summary
We are seeking a highly skilled Sales Operations Coordinator to improve productivity by handling customer inquiries and optimizing transmission methods and documentation. As the primary point of contact for partner restaurants, you will collaborate with other departments (Marketing, Operations, and Finance) to resolve sales-related matters efficiently.
Responsibilities:
• Coordinate with other departments to ensure seamless sales operations.
• Respond promptly to partner restaurant queries or complaints, escalating issues to Sales Representatives as needed.
• Manage restaurant information online in a timely manner, ensuring accuracy and completeness.
• Configure and train new partners on our system, resolving any vendor/partner-side technical issues.
• Update and monitor closed restaurants, maintaining accurate records of sales and prospecting activities.
• Collect and document restaurant contracts and amendments, preparing reports for partner restaurants on transmission methods.
• Assist in programming and replacing GPRS printers, training restaurant/call center personnel on our transmission system.
What You Need to Succeed
We're looking for a motivated and detail-oriented individual with excellent communication and problem-solving skills. Your ability to meet deadlines and work flexibly is essential. Additionally, you should possess:
• A Bachelor's Degree in a relevant field.
• MS Office and Excel Certification.
• In-depth knowledge of the food industry and CRM systems.
• Presentation, interpersonal, communication (written and verbal), customer service, and negotiation skills.
About Talabat
Talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide, headquartered in Berlin, Germany.
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