Sales Performance Coordinator
9 hours ago
About the Role:
We are seeking a highly skilled Sales Relationship Consultant to join our team. As a Sales Relationship Consultant, you will be responsible for developing new prospects and maintaining excellent relationships with existing customers to increase sales of our products and services.
Key Responsibilities:
- Deliver on sales and customer satisfaction objectives
- Maintain good relationships with customers by meeting and exceeding their expectations
- Answer customers' questions, introduce or refer callers to the appropriate person, and ensure customers' awareness of all products and services available
- Resolve complaints with sensitivity and involve others when needed
- Address customer hesitation and resistance, calculate cost allowances, fees, financing costs, and down payments to arrive at the price of a vehicle, and accurately document and register vehicle transactions
- Conduct memorable handovers with customers, network by asking for referrals and following up on prospects, and capture prospect information and maintain a prospect database
- Communicate with customers periodically to ensure positive relationships are maintained and follow the Order-to-Delivery process to ensure customer satisfaction
Candidate Requirements:
- Bachelor's Degree or Diploma
- 2-4 years of experience in the sales field or a similar customer-facing role
- Bilingual - good command of both English and Arabic
- Ability to solve practical problems, excellent communication and interpersonal skills, customer-oriented, and enjoys interaction with people
- Possesses high levels of selling and convincing skills, and is a team player
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