Customer Experience Manager

2 weeks ago


Kuwait City, Al Asimah LxbfYeaa Full time

As a seasoned professional in CRM and customer experience, you will lead the charge in creating a customer-centric organization at LxbfYeaa. Your expertise will be instrumental in developing and implementing strategies that drive sales and customer satisfaction.

Critical Responsibilities:

- Develop and execute CRM strategies aligned with organizational objectives, enhancing marketing initiatives and driving customer engagement.

- Analyze digital and CRM metrics to inform strategic decisions and foster a culture of continuous improvement.

Key Requirements:

- 10+ years of experience in CRM and customer experience leadership, preferably with a reputable brand or company.

- Excellent verbal and written communication skills in English and Arabic.

Why this role?

This is an exceptional opportunity to leverage your expertise and drive meaningful impact in a customer-centric organization.



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