Customer Experience Lead
4 weeks ago
As a Customer Experience Lead at LxbfYeaa, you will be responsible for monitoring and analyzing customer service metrics to identify areas for improvement. You will work closely with the team to resolve complex customer inquiries and maintain a high level of professionalism. Your key responsibilities will include analyzing customer service metrics, monitoring performance, and implementing optimization strategies for the team. You will also collaborate with sales and product development teams to address customer issues and provide input for product or service enhancements.
Essential Skills:
A successful Customer Experience Lead should have a customer-centric mindset, with a focus on understanding and meeting customer needs. You should be dedicated to ensuring a positive customer experience, anticipating customer requirements, and implementing strategies to exceed customer expectations. Strong problem-solving skills and analytical thinking are also essential for effectively solving customer issues. Additionally, you should prioritize a customer-centric approach, anticipating needs and ensuring a positive customer experience.
About LxbfYeaa:
LxbfYeaa is a company that values customer satisfaction and strives to provide exceptional service to its customers. As a Customer Experience Lead, you will be part of a team that is dedicated to delivering high-quality service and exceeding customer expectations.
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Customer Experience Manager
2 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeAs a seasoned professional in CRM and customer experience, you will lead the charge in creating a customer-centric organization at LxbfYeaa. Your expertise will be instrumental in developing and implementing strategies that drive sales and customer satisfaction.Critical Responsibilities:- Develop and execute CRM strategies aligned with organizational...
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Customer Experience Manager
3 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Title: Customer Experience Manager - CRM & Customer ServiceAbout Us: LxbfYeaa is a leading company in the industry, and we are seeking a highly skilled Customer Experience Manager to join our team.Job Summary: We are looking for a Customer Experience Manager to lead our CRM and customer service efforts. The ideal candidate will have a strong background...
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Senior Customer Experience Manager
3 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full time**Job Title:** Senior Customer Experience ManagerJob Summary: We are seeking a highly skilled Senior Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Key Responsibilities:Develop and implement a customer experience strategy that aligns with business objectivesLead...
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Customer Experience Associate
2 weeks ago
Kuwait City, Al Asimah Alghanim Industries Full timeAt Alghanim Industries, we are seeking a highly motivated Candidate Experience Associate to join our team. As a Candidate Experience Associate, you will play a vital role in ensuring a seamless and enjoyable experience for our customers.Key Responsibilities:Welcome and usher customers to the lounge area, pre-qualify them, and collect necessary dataDirect...
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Customer Experience Manager
4 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob SummaryLxbfYeaa is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer service team, you will be responsible for monitoring and analyzing customer service metrics to identify areas for improvement and implementing strategies to optimize the efficiency and effectiveness of the customer service team.Key...
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Customer Experience Manager
3 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeAt LxbfYeaa, we are seeking a skilled Customer Experience Manager to oversee the customer service team and drive continuous improvement.Key responsibilities include monitoring and analyzing customer service metrics, identifying areas for improvement, and implementing strategies to optimize efficiency and effectiveness.The ideal candidate will have strong...
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Customer Experience Specialist
2 weeks ago
Kuwait City, Al Asimah SupportFinity™ Full timeClient Advisor Job DescriptionKey Responsibilities:The Client Advisor plays a vital role in delivering exceptional customer experiences and driving sales in our luxury retail environment. Key responsibilities include:Building strong relationships with new and existing clients to provide personalized service and guidance on our premium products.Meeting and...
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Customer Experience Ambassador
2 weeks ago
Kuwait City, Al Asimah Alghanim Industries Full timeKey Responsibilities:• Greet and welcome clients to the lounge area, ensuring a positive first impression.• Collect and register client data, including name, mobile number, email address, and vehicle of interest, for reporting purposes.• Direct clients to the appropriate sales consultant based on rotation order, prioritizing a seamless customer...
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Customer Experience Manager
4 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Title: Customer Experience Manager - CRM & CX SpecialistJob Summary: We are seeking a highly skilled Customer Experience Manager to join our team at LxbfYeaa. As a key member of our organization, you will be responsible for developing and implementing a customer-centric strategy that drives business growth and improves customer satisfaction.Key...
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Service Ambassador for Customer Experience
3 days ago
Kuwait City, Al Asimah Alghanim Industries Full timeJob OverviewWe are seeking a Service Ambassador for Customer Experience to join our team at Alghanim Industries. This role is responsible for providing exceptional customer service, ensuring seamless showroom experiences, and maintaining a clean and organized environment.Key Responsibilities:Welcome customers and direct them to the lounge area, creating a...
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Customer Experience Manager
1 week ago
Kuwait City, Al Asimah LxbfYeaa Full timeKey Responsibilities:Analyze digital and CRM metrics to drive strategic decisions and continuous improvement.Work with Sales, Marketing, Service, and Operations to develop and maintain a customer-focused attitude.Preferred degree in Marketing, Business, or Communications.Minimum 10 years of professional experience in a related activity with a reputed...
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Customer Experience Manager
4 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Summary:We are seeking a highly skilled Customer Experience Manager to join our team at LxbfYeaa. As a key member of our organization, you will be responsible for creating a customer-centric culture by working closely with sales and aftersales teams to track, analyze, and improve NPS, CSI, and business processes through periodic action plans based on...
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Customer Experience Manager
20 hours ago
Kuwait City, Al Asimah Landmark Group Full timeLandmark Group is seeking a highly skilled Customer Experience Manager to oversee the day-to-day operations of our Shukran loyalty program within a given territory. As a key member of our marketing team, you will be responsible for executing all marketing and operational aspects of the loyalty program.Job DescriptionKey Responsibilities:Oversee the...
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Customer Service Operations Lead
2 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeKey Responsibilities:As a Customer Experience Manager at LxbfYeaa, you will be responsible for monitoring and analyzing customer service metrics to identify areas for improvement. You will work closely with the team to resolve complex customer inquiries and maintain a high level of professionalism. Your key responsibilities include collaborating with sales...
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Customer Experience Manager
4 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Title: Customer Experience Manager - CRM & CX - Alghanim IndustriesJob Summary: We are seeking a highly skilled Customer Experience Manager to join our team at Alghanim Industries. The successful candidate will be responsible for creating a customer-centric organization by working with sales and aftersales teams to track, analyze, and improve NPS, CSI,...
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Customer Service Representative
3 weeks ago
Kuwait City, Al Asimah Yahaal Full timeWe are seeking an enthusiastic and driven sales representative to join our team at Yahaal, a leading ecommerce company in Kuwait.About the Role:The ideal candidate will have a proven track record of sales experience and a strong consultative sales skillset. They will be responsible for generating leads and driving sales through various methods, including...
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Service Desk Lead
4 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryWe are seeking a highly skilled Service Desk Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and leading a team of Service Desk Seniors and Technicians.Key ResponsibilitiesProvide technical support to...
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Client Experience Strategist
6 days ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Summary:We are seeking a highly skilled Client Experience Strategist to join our team at LxbfYeaa. As a Client Experience Strategist, you will be responsible for monitoring and analyzing customer service metrics to identify areas for improvement and optimize team efficiency.Key Responsibilities:Act as the point of escalation for complex customer...
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Lead Generation Specialist
4 weeks ago
Kuwait City, Al Asimah LxbfYeaa Full timeJob Description:As a Lead Generation Assistant at LxbfYeaa, you will play a key role in identifying and qualifying potential leads and prospects within target industries and markets. Your primary responsibility will be to conduct research and develop strategies to attract new clients and customers.Responsibilities:Conduct research to identify potential leads...
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Customer Relationship Manager
4 weeks ago
Kuwait City, Al Asimah Great Place To Work® Middle East Full timeCustomer Relationship ManagerAt Great Place to Work Middle East, we are seeking a highly motivated and results-driven Customer Relationship Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth by promoting and selling our range of services to government and private sector customers.Key...