Customer Experience Specialist

2 weeks ago


Kuwait City, Al Asimah SupportFinity™ Full time
Client Advisor Job Description
  • Key Responsibilities:

The Client Advisor plays a vital role in delivering exceptional customer experiences and driving sales in our luxury retail environment. Key responsibilities include:

  • Building strong relationships with new and existing clients to provide personalized service and guidance on our premium products.
  • Meeting and exceeding individual and store sales targets, as well as other commercial Key Performance Indicators (KPIs).
  • Staying up-to-date on product knowledge, fashion trends, and styling expertise to offer expert advice and recommendations to clients.
  • Contributing to a positive and collaborative team environment, fostering a culture of excellence and customer satisfaction.

Requirements:

  • A proven track record of delivering sales results and exceeding targets in a retail environment.
  • Previous experience in client-facing roles, preferably in luxury retail.
  • Strong product knowledge, as well as an understanding of store operations and visual merchandising.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels.

What We Offer:

  • A competitive salary and bonus structure, as well as opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
  • A comprehensive benefits package, including health insurance, retirement planning, and paid time off.


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