Key Account Manager

15 hours ago


Kuwait City, Al Asimah Johnson & Johnson Full time
Job Description

We are seeking a highly motivated and results-oriented Key Account Manager to oversee and enhance our relationships with key healthcare stakeholders in Kuwait.

Responsibilities:
  • Relationship Management: Develop and maintain strong relationships with key hospitals and groups to understand their needs, challenges, and goals.
  • Sales Strategy: Create and implement strategic plans that align with the organization's goals, focusing on driving sales growth and enhancing customer satisfaction.
  • Collaboration: Work effectively with sales representatives and colleagues who share responsibility for key and strategic accounts, ensuring unified messaging and a cohesive approach to account management.
  • Technology Implementation: Identify opportunities for innovative technology solutions that can enhance patient care and operational efficiencies within hospitals, facilitating the adoption of our Surgery products.
  • Market Analysis: Stay informed of market trends, competitor activities, and industry advancements to strategically position our offerings and meet the evolving needs of customers.
  • Performance Tracking: Monitor account performance metrics and sales forecasts; analyse results to adjust strategies as needed and report on progress to the Sales Manager.
  • Contract Negotiation: Lead negotiations of contracts and agreements to ensure favourable terms and conditions for both the client and the organization.
  • Tender Management: Oversee the tender submission process, including the preparation, coordination, and submission of documentation to ensure compliance with requirements and deadlines while enhancing the organization's competitive advantage.
  • Cross-Functional Coordination: Collaborate with internal teams, including marketing, business development, and supply chain, to ensure successful implementation and ongoing support of technology solutions.
  • Customer Training: Provide training and resources to customers to improve their understanding and utilization of our technology products.
Requirements:
  • A minimum of a bachelor's degree is required.
  • A minimum of 5 years of leadership experience in Med Tech, healthcare and/or relevant industry.
  • Kuwait experience is mandatory.
  • Proven track record of achieving sales growth in diverse markets.
  • Strong critical thinking and analytical skills are required, as are the abilities to master complexity and to integrate insights into strategies.
  • Ability to manage multiple demands and priorities on time.
  • Strong communication skills.
  • Skilled in the Microsoft Office 365 platform (Incl Power Point, Word, Excel, One Note and Teams).
  • Must be a Kuwaiti national (in accordance with local hiring policies).


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