Key Account Management Strategist
15 hours ago
Al Jahdhami, a leading local tech firm in the Middle East and North Africa (MENA) region, is seeking an experienced Sales Team Lead to oversee its account management team. Established in Kuwait in 2004, we have been serving millions of people across the MENA region for over eighteen years.
We pride ourselves on our cutting-edge technology, which includes robots, drones, cloud kitchens, q-commerce, eco-friendly packaging, and autonomous delivery vehicles. With over 4,500 employees and operations in nine different nations, our meal delivery service caters to over 27,000 brands and close to 50,000 outlets.
The ideal candidate will be responsible for developing business relationships with potential clients, boosting sales, profitability, and market share. Key responsibilities include:
- Maintaining a continuing commercial relationship with partners
- Providing exceptional support and assistance to build enduring connections and handle operational issues between partners and the company
- Overseeing the group of account managers to ensure clients' menus are always current, maximise content from partners, and renegotiate commission rates
Other key responsibilities include persuading partners to use the track order feature, switching to WLA, accepting offers and incentives, and signing up for the online payment gateway. The successful candidate will also be responsible for coordinating with active partners on the Talabat application to check and fix any issues.
To succeed in this role, you will need:
- A bachelor's degree in business administration or a related field
- Four to five years of sales experience in the IT sector
- Proficiency in creating and leading business teams
- Exceptional analytical skills and ability to collect, track, and analyse large amounts of data
- Adaptability and superior problem-solving skills
- Arabic language proficiency
As a Sales Team Lead at Al Jahdhami, you will work in a challenging environment, comfortable with coaching rather than managing, and committed to building highly productive teams.
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