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ODC Business Development Specialist
3 days ago
Transform the way you shop and eat in Kuwait with Deliveroo, a rapidly expanding industry that brings neighbourhoods to your door by connecting consumers, restaurants, shops and riders. As our proactive and results-oriented On-Demand Convenience (ODC) Account Manager, you'll play a key role in shaping the success of our ODC vertical.
Key Responsibilities- Partner Relationship Management: Serve as the main point of contact for ODC partners, building and maintaining strong, long-term relationships.
- Provide strategic guidance and support to help partners optimise their performance and drive engagement.
- Growth & Commercial Strategy: Develop and implement data-driven strategies to increase sales, boost order volume, and maximise revenue.
- Identify upsell and cross-sell opportunities, expanding Deliveroo's value proposition for partners.
- Operational Excellence: Work closely with internal teams to ensure seamless logistics, fulfilment, and catalogue management for partners.
- Proactively address operational challenges, improving efficiency and service levels.
- Performance Insights & Data-Driven Decision Making: Track key performance indicators (KPIs) such as sales, order volume, and operational efficiency.
- Provide actionable insights and recommendations to drive continuous improvement.
- Onboarding & Partner Enablement: Lead the seamless onboarding of new partners, ensuring compliance with Deliveroo's standards.
- Train partners on best practices, tools, and features to enhance their presence on the platform.
- Marketing & Campaign Execution: Collaborate with internal marketing teams and partners to execute promotions and campaigns that drive customer engagement.
- Propose and support innovative initiatives to enhance brand visibility and partner success.
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