Healthcare Customer Service Representative

7 hours ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Job Overview

As a key member of the International Hospital Kw team, you will play a vital role in ensuring that our patients receive exceptional customer service.

Responsibilities:
  • Deliver high standards of customer service to all patients
  • Organize patient appointments and liaise with multidisciplinary teams
  • Provide important information services for patients
Key Job Responsibilities:Listening and Understanding Patient Needs

We are looking for someone who can listen carefully to patients' needs and ensure they are understood. This involves following patient identification processes and requesting required documents as needed.

Billing and Insurance Processes

You will be responsible for completing billing processes for cash patients and explaining insurance package details to patients. You will also inform patients about rejected codes or items and collect down payments where necessary.

Patient Confidentiality and Data Management

We take patient confidentiality very seriously, and you will be expected to maintain this at all times. This includes keeping sensitive conversations confidential and not discussing patient information in common areas.

Data Entry and Administration

You will be responsible for updating patient data, including contact numbers and Civil IDs, and submitting insurance claims on a daily basis.

Requirements:Education and Experience

A high university degree or equivalent is required, as well as two years' experience in a similar position in a hospital setting.

Language and Literacy

You should have high proficiency in Arabic and English, as well as excellent computer skills.Skills and Qualifications

  • Proficient knowledge of customer service and standard office practices
  • Excellent communication and phone etiquette skills
  • Ability to work shifts


  • Kuwait City, Al Asimah AlFuhod Full time

    Job Title: Customer Service RepresentativeAt AlFuhod, we are seeking a highly skilled and customer-focused Salesman to join our team.Responsibilities:Greet and assist customers with product selection in a friendly and approachable manner.Provide detailed information about products, including features and benefits, to help customers make informed purchasing...


  • Kuwait City, Al Asimah Al Sayafe Medical Full time

    About This RoleThis is a full-time on-site role for a Medical Sales Representative at Al Sayafe Medical in Kuwait City. The successful candidate will be responsible for engaging in sales activities, providing excellent customer service, and promoting medical and pharmaceutical products to healthcare professionals.RequirementsMedical sales and communication...


  • Kuwait City, Al Asimah United Real Estate Company (URC) Full time

    To excel in customer service, one must be proactive and empathetic. The role of a Call Center Agent at United Real Estate Company (URC) is to ensure customers receive accurate information and assistance in a timely manner, thereby maintaining the company's positive reputation.ResponsibilitiesEfficiently handle inbound and outbound calls to cater to customer...


  • Kuwait City, Al Asimah Al Sayafe Medical Full time

    Company OverviewAl Sayafe Medical is a leading healthcare provider in Kuwait with over 25 years of experience. Our commitment to excellence and trust in top brands ensure success in the competitive market.We are dedicated to providing top-quality healthcare solutions, and our mission is to expand into the MENA region while maintaining our reputation for...


  • Kuwait City, Al Asimah Al Tayer Group Full time

    At Al Tayer Group, we are seeking a skilled Dermatology Service Representative to join our team. This role is ideal for individuals with experience in retail sales or customer service within the beauty industry.About the RoleThe successful candidate will be responsible for delivering exceptional customer service by identifying customer needs and providing...


  • Kuwait City, Al Asimah AlMailem Group Full time

    AlMailem Group is currently seeking a skilled Customer Care Executive to join our team. In this role, you will play a vital part in providing exceptional customer support, addressing inquiries, and resolving issues efficiently.ResponsibilitiesRespond to customer inquiries via phone, email, and chat in both Arabic and English, ensuring accurate information...


  • Kuwait City, Al Asimah Al Sayafe Medical Full time

    Job SummaryWe are seeking an experienced Medical Sales Representative to join our team at Al Sayafe Medical. The ideal candidate will have a strong background in medical sales, excellent communication skills, and a proven track record of meeting sales targets.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesBuild and...


  • Kuwait City, Al Asimah Kinetic Business Solutions Full time

    Company Overview">Kinetic Business Solutions is a reputable and well-established Pharmaceutical company, actively seeking a highly skilled Oncology Sales Representative to join their team in Kuwait.This is an excellent opportunity for a dedicated individual to make a meaningful impact within the Pharmaceutical industry, while ensuring the quality of our...


  • Kuwait City, Al Asimah Al Mulla Group Full time

    Job Overview:We are looking for a talented Business Development Representative to join our team at Al Mulla Group. As a Business Development Representative, you will be responsible for generating new business opportunities and driving sales growth.Main Responsibilities:Generating new business opportunities through lead generation and telemarketing.Building...


  • Kuwait City, Al Asimah Damas Jewellery Full time

    Key ResponsibilitiesThe ideal candidate will have:Experience in a luxury retail environment or relevant customer service skillsA proven track record in achieving sales targets and building customer relationshipsFlexibility and willingness to work evenings, weekends, and public holidaysYou will be responsible for providing exceptional service to our...


  • Kuwait City, Al Asimah SOS HR Solutions Full time

    About the PositionSOS HR Solutions is seeking a highly motivated Outdoors Account Representative to join our team. As an Outdoors Account Representative, you will play a critical role in developing and maintaining strong relationships with existing clients to ensure repeat business.ResponsibilitiesIdentify and target potential clients in various sectors...


  • Kuwait City, Al Asimah SOS HR Solutions Full time

    Key ResponsibilitiesAs our Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including managing a team of professionals, creating strategies to improve customer satisfaction, and overseeing the financial performance of the restaurant. You will also be expected to develop and implement effective marketing plans...


  • Kuwait City, Al Asimah Zahnarztpraxis Berchtesgaden Full time

    **About Zahnarztpraxis Berchtesgaden**Zahnarztpraxis Berchtesgaden is a leading provider of shipping and logistics solutions. We pride ourselves on our exceptional customer service and commitment to delivering high-quality services.**Job Description**We are seeking an experienced Freight Forwarding and Customer Service Specialist to join our team. As a key...


  • Kuwait City, Al Asimah TALENT RADAR Full time

    About the RoleWe are seeking a highly skilled Business Development Representative to join our team at i Criterion. As a key member of our sales team, you will be responsible for promoting luxury brands and providing exceptional customer service.Key Responsibilities- Provide a complete shopping experience for customers, involving deep product knowledge and...


  • Kuwait City, Al Asimah Foodics Full time

    We are looking for a talented Restaurant SaaS Sales Representative to join our fast-paced sales environment at Foodics. As a leading provider of digital restaurant management solutions, we are committed to empowering restaurants to succeed in today's competitive market.About the RoleThis role offers an exciting opportunity to work closely with our customers,...


  • Kuwait City, Al Asimah Al-Bahar Full time

    Job DescriptionWe are seeking a skilled Business Development Representative to join our team as a Key Account Manager. In this role, you will be responsible for proactively managing and qualifying accounts in your assigned territory by conducting disciplined phone call campaigns and updating customer accounts with accurate information.Main...


  • Kuwait City, Al Asimah Internationalhospital Kw Full time

    Job Description:At Internationalhospital Kw, we seek an exceptional Hospitality Services Manager to lead our hospitality departments and ensure a world-class patient experience.About the Role:We are seeking a seasoned professional with at least 5 years of direct experience in hospitality management to oversee the day-to-day operations of our reporting...


  • Kuwait City, Al Asimah Ali Abdulwahab Al Mutawa Commercial Co. Full time

    About the RoleThe position of Sales and Service Engineer plays a pivotal role in advancing medical technology, ultimately enhancing patient outcomes and improving healthcare services. This multifaceted role involves designing, developing, and maintaining cutting-edge medical equipment and devices.


  • Kuwait City, Al Asimah Johnson & Johnson Full time

    About Johnson & Johnson">Johnson & Johnson has been at the forefront of healthcare innovation for over 130 years, and our commitment to diversity, equity & inclusion has been a cornerstone of our culture. We believe in harnessing the power of diverse perspectives to drive business success and make a meaningful impact on people's lives.About the Role">We are...


  • Kuwait City, Al Asimah Microsoft Corporation Full time

    About MicrosoftMicrosoft is a world-renowned technology leader that empowers every person and organization on the planet to achieve more. Our mission is to innovate and collaborate with our teams across the globe to create cutting-edge technology solutions.Job DescriptionWe are seeking highly motivated individuals to join our team as Customer Success Account...