
Front Desk Representative
1 day ago
We are a world-class hotel company that delivers exceptional guest experiences through our people, culture, and commitment to excellence. Our team members around the world create amazing experiences for our guests, residents, and partners through a dedication to luxury with genuine heart.
Role OverviewThis is a unique opportunity to join our team as a Reservations and Communications Agent, working closely with our front desk operations to provide exceptional guest service and ensure seamless communication with our valued customers.
Main Responsibilities- Provide personalized guest service, responding to inquiries and resolving issues in a timely and professional manner.
- Capture sales opportunities by accurately processing room, spa, restaurant reservations and in-room dining requests, maintaining clear communication with guests.
- Present daily reports to relevant departments, highlighting important details and trends to support informed decision-making.
- Manage email and instant messaging inboxes to ensure prompt responses to guest inquiries, achieving high levels of customer satisfaction.
- Address guest complaints in accordance with Four Seasons policies and procedures, ensuring efficient and effective issue resolution.
- Confirm and guarantee reservations, gathering pre-arrival information from guests to facilitate smooth check-in processes.
- Monitor Front Desk and Central Team reservations, addressing any recurring issues or concerns to maintain high-quality guest experiences.
- A minimum of one year of experience in a similar role within the hospitality industry, preferably in a luxury setting.
- Excellent proficiency in both English and Arabic languages, with strong communication skills.
- Familiarity with hotel management systems, including revenue management tools, and strong computer literacy skills.
- Previous administrative experience, with a focus on customer service and problem-solving.
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Front Desk Manager
18 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Overview:**We are a dynamic healthcare organization dedicated to delivering exceptional patient care. Our Front Desk Manager plays a crucial role in ensuring a seamless patient experience.**Responsibilities:Lead a team of customer service representatives to provide top-notch patient care.Develop and implement process improvements to enhance patient...
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Front Desk Supervisor
2 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob Summary:The Healthcare Service Coordinator will be responsible for coordinating patient care services, managing front-desk operations, and ensuring seamless communication between departments. The ideal candidate will have excellent organizational and communication skills, as well as experience in a healthcare setting.Responsibilities:Patient Care...
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Front Desk Coordinator
3 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeCompany OverviewDomo Ventures W.L.L. is a reputable organization seeking a skilled Receptionist to join its team.Job DescriptionThe ideal candidate will be responsible for managing the front desk, answering phone calls, and performing various administrative tasks. They will also be the first point of contact for clients and visitors, providing excellent...
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Front Desk Manager
5 days ago
Kuwait City, Al Asimah The Carreo International Full timeJob DescriptionThe Carreo International is seeking a skilled and experienced Female Receptionist to manage front desk operations and provide customer service to visitors and clients. This role requires excellent communication skills, attention to detail, and a positive attitude.You will be responsible for answering phone calls, directing visitors to...
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Front Office Director
3 days ago
Kuwait City, Al Asimah Marriott International Full timeCompany OverviewWe are a world-leading hospitality company, Marriott International, that is committed to delivering exceptional guest experiences. Our team strives to make every moment count for our guests.Job DescriptionThe Front Office Manager plays a pivotal role in ensuring the smooth operation of our front office functions, including bell staff,...
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Front Office Director
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a key member of our team, you will be responsible for overseeing all front office functions and staff. This includes bell staff, switchboard operations, guest services/front desk, and retail/gift shop, as applicable.About the RoleYou will direct and work with managers and employees to successfully execute all front office operations, including guest...
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Department Head
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a highly motivated and results-driven Guest Services Supervisor to join our team. In this role, you will be responsible for leading and managing front office staff to ensure exceptional guest service and high-quality hotel operations.About the RoleYou will develop and implement strategies to drive revenue growth, reduce costs, and improve...
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Front Office Agent
3 weeks ago
Kuwait City, Al Asimah Aquatots swim schools Full timeFront Desk Position Objective: Work with General Manager, Office Manager, and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.Responsibilities:Greet customers when they come into the facilityCommunicate effectively with potential and existing customersBuild...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeAbout the RoleWe are seeking a skilled Receptionist to join our team at Domo Ventures W.L.L. The ideal candidate will be responsible for managing the front desk, answering phone calls, and performing various administrative tasks.Key Responsibilities:Manage the front desk and maintain a clean and organized reception areaAnswer and direct phone calls to the...
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Healthcare Supervisor
18 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Job Summary:**We are seeking a highly skilled Healthcare Supervisor to oversee the daily operations of our medical center's front desk and patient support services. This role ensures exceptional patient care by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming environment.**Key...
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Customer Experience Representative
5 days ago
Kuwait City, Al Asimah The Carreo International Full timeAbout the RoleWe are looking for a highly motivated and organized Female Receptionist to join our team at The Carreo International. In this role, you will be responsible for managing front desk operations, handling phone calls, and coordinating appointments.You will provide a warm and professional welcome to visitors and clients, and ensure the office is...
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Customer Service Operations Manager
2 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob Description:We are seeking a Customer Service Operations Manager to oversee the daily operations of the front desk and patient support services at Inaya Medical Center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment...
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Patient Experience Lead
2 days ago
Kuwait City, Al Asimah Inaya Medical Center Full timeAbout the Role:Inaya Medical Center seeks a highly skilled Front Desk Supervisor to lead our customer service team and ensure seamless operations. The ideal candidate will have excellent leadership and communication skills, as well as experience in a healthcare setting.Main Responsibilities:Patient Experience:Develop and implement strategies to improve...
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Grand Hyatt Front Desk Representative
5 days ago
Kuwait City, Al Asimah Grand Hyatt Full timeRequirementsTo be successful in this role, you will need to possess the following qualifications:A relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work experience in hotel operations.Good customer service, communication, and interpersonal skills.
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Hotel Operations Manager
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking an experienced and results-driven Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office functions, including guest services, front desk, and retail operations.About the JobYou will direct and supervise front office staff, ensuring they provide exceptional guest service and maintain high...
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Guest Experience Leader
3 days ago
Kuwait City, Al Asimah Marriott International Full timeJob DescriptionThe Front Office Manager is responsible for leading and developing a high-performing front office team to deliver exceptional guest service and drive sales growth. The successful candidate will have a proven track record of implementing strategies to enhance guest experience, increase loyalty, and drive revenue growth.Key...
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Reception Services Associate
5 days ago
Kuwait City, Al Asimah The Carreo International Full timeRole OverviewThe Carreo International is seeking a highly organized and motivated Female Receptionist to join our team. This role offers an exciting opportunity for a professional individual who possesses exceptional communication skills, attention to detail, and a positive attitude.You will be responsible for managing front desk operations, handling phone...
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Hotel Operations Manager
3 days ago
Kuwait City, Al Asimah Marriott International Full timeJob TitleFront Office Manager - JW Marriott Hotel Kuwait CityJob TypeFull-timeDescriptionWe are seeking an experienced Front Office Manager to join our team at JW Marriott Hotel Kuwait City. The successful candidate will have a proven track record of delivering exceptional guest experiences and driving business results.ResponsibilitiesLead and develop a...
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Hotel Operations Manager
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany OverviewMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds...
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Director of Guest Services
3 days ago
Kuwait City, Al Asimah Marriott International Full timeAbout UsMarriott International is a global leader in hospitality, driven by our passion for putting people first. We strive to deliver innovative experiences that inspire our guests and create lifelong memories.Job SummaryWe are seeking an experienced Front Office Manager to lead our front office team at JW Marriott Hotel Kuwait City. The successful...