Front Desk Supervisor

2 days ago


Kuwait City, Al Asimah Inaya Medical Center Full time
Job Summary:

The Healthcare Service Coordinator will be responsible for coordinating patient care services, managing front-desk operations, and ensuring seamless communication between departments. The ideal candidate will have excellent organizational and communication skills, as well as experience in a healthcare setting.

Responsibilities:
  • Patient Care Coordination:
  • Coordinate patient care services, including scheduling appointments and procedures.
  • Communicate effectively with patients, families, and healthcare providers.
  • Manage patient records and maintain confidentiality.
  • Front-Desk Operations
  • Manage front-desk activities, including answering phone calls, responding to emails, and resolving patient concerns.
  • Collaborate with the customer service team to ensure efficient and effective patient care.
  • Communication & Collaboration:
  • Foster strong relationships with healthcare providers, patients, and families.
  • Communicate effectively with colleagues and other departments to ensure seamless operations.
  • Participate in quality improvement initiatives to enhance patient care.
  • Education & Experience:
  • Bachelor's degree in Business Administration, Healthcare Management, or a related field preferred.
  • 1-3 years in a healthcare setting, preferably in a customer service or coordination role.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment.


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