CRM Executive

14 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

About Us:

At HealthCare Dynamics Gen. Trading Company W.L.L., we are committed to delivering exceptional customer experiences through innovative CRM strategies.

Job Title: CRM Executive - Customer Experience

Job Summary:

We are seeking a highly skilled CRM Executive to join our team and lead the development and implementation of CRM strategies that drive customer loyalty and retention in the automotive industry.

Key Responsibilities:

  • Develop and execute CRM plans that support customer engagement and retention, leveraging strong understanding of customer segmentation and analytics.
  • Collaborate with cross-functional teams to create personalized experiences for customers, ensuring seamless interactions from inquiry to after-sales services.
  • Analyze customer data to identify trends and areas for improvement, providing actionable insights to inform business decisions.
  • Track CRM performance and provide regular updates to stakeholders, highlighting areas for improvement and opportunities for growth.

Requirements:

  • Proven experience working with CRM platforms and tools in the automotive industry.
  • Strong analytical skills, with excellent communication and organizational abilities.
  • Previous experience in the automotive industry is a plus, but not required; detail-oriented with the ability to handle multiple tasks effectively.


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