
CRM Executive
14 hours ago
About Us:
At HealthCare Dynamics Gen. Trading Company W.L.L., we are committed to delivering exceptional customer experiences through innovative CRM strategies.
Job Title: CRM Executive - Customer Experience
Job Summary:
We are seeking a highly skilled CRM Executive to join our team and lead the development and implementation of CRM strategies that drive customer loyalty and retention in the automotive industry.
Key Responsibilities:
- Develop and execute CRM plans that support customer engagement and retention, leveraging strong understanding of customer segmentation and analytics.
- Collaborate with cross-functional teams to create personalized experiences for customers, ensuring seamless interactions from inquiry to after-sales services.
- Analyze customer data to identify trends and areas for improvement, providing actionable insights to inform business decisions.
- Track CRM performance and provide regular updates to stakeholders, highlighting areas for improvement and opportunities for growth.
Requirements:
- Proven experience working with CRM platforms and tools in the automotive industry.
- Strong analytical skills, with excellent communication and organizational abilities.
- Previous experience in the automotive industry is a plus, but not required; detail-oriented with the ability to handle multiple tasks effectively.
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