Restaurant CRM Specialist

3 days ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time

About the Position:

We are seeking a Marketing Operations Coordinator to lead the development and execution of CRM and loyalty strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.

Key Accountabilities:

  • Design and manage loyalty programs that drive customer loyalty and retention, resulting in increased sales and revenue growth.
  • Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
  • Monitor and analyze customer data and behavior to inform marketing strategies and improve customer experiences.

Requirements:

  • At least 3 years of experience in a similar role within the restaurant sector.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Technical proficiency in CRM software, loyalty platforms, and data analysis tools.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.


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