Commercial Director

24 hours ago

Kuwait City Four Seasons Hotels and Resorts Full time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:

A resort-like sanctuary in Kuwait's heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder, the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating, you'll find soaring rooftop restaurants, leisure facilities and the city's largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city's malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.


About The Role

Four Seasons Hotel Kuwait at Burj Alshaya is looking for a Commercial Director (Director of Sales and Marketing) who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Commercial Director will be a member of a dynamic team delivering great service to our internal and external guests. This position reports to the General Manager.


The Commercial Director forms part of the Hotel Leadership team who collectively makes key strategic and operational decisions for the Hotel. The Commercial Director is responsible to direct and oversee all marketing activities with the support of teams including Sales, Catering, Conference Services, Public Relations and Revenue Management for the Hotel and ensure that all activities and bookings are focused to yield maximum revenue per room occupied. Moreover, to uncover, prospect and sell group and individual business, in accordance with the objectives established in the Marketing Plan and Budget. Also, monitor and motivate the sales activities and the sales team and to ensure that all sales persons' quotas are met. In addition, ensure that sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room. Finally, maximize sales in all hotel revenue areas and implement and support all FS Sales and Marketing strategies, plans and goals.


What You Will Do

  • The Commercial Director forms a part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel.
  • Will oversee and lead all Sales, Marketing, PR and Revenue activities with the support of teams including Sales, Catering, Reservations, Advertising, and Public Relations for the Hotel and ensures that all activities and bookings are focused to yield maximum revenue per room occupied.
  • We are looking for individuals who are strategic, proactive and who have a proven track record in both Sales and Marketing.
  • Applicants need to evidence strong revenue and budget management skills, have a creative flair for marketing, have good communication and interpersonal skills and demonstrate effective leadership.
  • Regular travel is required with this position.

What You Bring

  • Three (3) to five (5) years of experience in related position with Four Seasons or other luxury organizations.
  • Reading, writing and oral proficiency in both English and Arabic languages is a must.
  • Must have a thorough knowledge of all jobs in the Sales and Marketing Division.
  • Must be willing to work a flexible schedule in order to accomplish all responsibilities and tasks.
  • Must have a high degree of professional integrity, and be able to work in a safe, prudent and organized manner.
  • Must have a commitment to follow all local and corporate policies and procedures.
  • Minimum a Bachelor Degree in Business/ Hospitality Management.

Work Authorization

Hotel will apply for the Kuwait work authorization for the successful candidate. We look forward to receiving your job application for this exciting opportunity

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