Senior Sales Manager

2 weeks ago

Kuwait City IHG Hotels & Resorts Full time

We're always looking for new ways to raise the bar. So, we're searching for a Senior Sales Manager with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites, and banquet halls.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

  • Sales Strategy & Revenue Growth: Develop and implement sales strategies to maximize revenue across market segments, meet sales targets, and drive new business opportunities.
  • Account Management: Build and maintain relationships with key accounts, conduct client meetings, and ensure repeat business through exceptional service and IHG's Key Account Management framework.
  • Team Collaboration: Work with Revenue Management and Marketing teams to align sales efforts, create targeted campaigns, and mentor junior sales colleagues.
  • Operational Excellence: Use CRM tools to manage the sales pipeline, prepare accurate reports, and ensure compliance with IHG's sales standards.
  • Market & Competitor Analysis: Monitor market trends and competitor activity, providing insights for strategic planning.
  • Upholding IHG Standards: Demonstrate True Hospitality in all client interactions and support initiatives promoting inclusivity, sustainability, and community engagement.
What We need from you:

  • Bachelor's degree in business, Marketing, Communications or equivalent
  • Presentable, preferably Kuwaiti National or Arabic speaker with excellent command of English; other languages would be an added advantage
  • At least 2 years of progressive hotel sales experience required for premium or luxury brands within the hospitality industry or equivalent
  • Proven ability to build and maintain good relationships with all guests and clients
  • Ability to do market research and identify new business opportunities
  • Communicate thoughts, actions, and opportunities clearly with strong networking skills
  • Strong computer skills and knowledge of MS Office Suite Programs; Opera knowledge preferred
  • Familiarity with virtual tools for the purpose of sales & customer engagement.
  • Excellent communication and negotiation skills.
  • Strong interpersonal and problem-solving abilities.
  • Enthusiastic, stress-resistant, and professional communicative skills
  • Outgoing personality, team spirit oriented.
What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the Apply button. Start your journey with us today.

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