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Life Science Solutions Provider

2 weeks ago

Şabāḩ as Sālim, Mubārak al Kabīr, Kuwait Waters Corporation Full time
About the Position

This role requires a highly skilled Science Expert II to provide expert technical guidance and assistance to our customers worldwide. You will be part of a collaborative team that values innovation, teamwork, and continuous learning.

Key Areas of Focus
  • Tech Support Mastery: Deliver exceptional technical support, ensuring timely resolution of complex issues and exceeding customer expectations.
  • Customer Advocacy: Foster strong relationships with customers, identifying and addressing their needs, and providing tailored solutions to meet their requirements.
  • Product Expertise: Stay up-to-date with the latest technologies and innovations within our product suite, applying this knowledge to drive business growth and customer satisfaction.
Your Background
  • A Bachelor's or Master's degree in a relevant field, such as Chemistry, Biology, or Engineering.
  • A minimum of 3 years of experience in technical support, preferably with our product suite.
  • Demonstrated expertise in scientific software systems, including CDS, SDMS, LIM, and ELN.
Why Join Us?
  • A collaborative and inclusive work environment.