Admissions Coordinator

4 days ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Job Description

We are seeking a highly skilled Admission Officer to join our team at Internationalhospital Kw.

About the Role:

  • To deliver exceptional customer service to all patients, ensuring their needs are met and exceeded.
  • Under general supervision, organize patient appointments, liaise with the multi-disciplinary team, and provide important information services for patients.

Responsibilities:

  1. Listen attentively to patients to understand their needs and concerns.
  2. Follow patient identification processes, including Civil ID and insurance card verification, to ensure accurate data collection.
  3. Request necessary documents from patients, such as marriage certificates and nationality IDs, for specific cases.
  4. Update patient data before admission, including contact information and insurance details.
  5. Complete billing processes for cash patients and obtain signatures on relevant documents.
  6. Verify approval conditions for insurance packages, explain package details, and inform patients of any rejected codes or items.
  7. Collect down payments for rejected codes, prostheses, or items before admission.
  8. Maintain confidentiality and handle sensitive conversations discreetly.
  9. Ensure the admission office is clean and tidy at all times.
  10. Submit insurance claims on a daily basis.

Requirements:

  • High university degree or suitable equivalent.
  • Two years' work experience in a similar position in a hospital.
  • High proficiency in Arabic and English.
  • Excellent communication skills, both written and verbal.
  • Able to work shifts.

Salary:

The estimated salary for this role is KD 1,200 per month.

Location:

Internationalhospital Kw, Kuwait.



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