Patient Service Coordinator
6 days ago
The Patient Service Coordinator role at International Hospital KW offers a rewarding opportunity to deliver exceptional customer service to patients and their families. As part of our administrative team, you will be responsible for coordinating patient appointments, communicating with healthcare professionals, and providing information services to patients.
Key Responsibilities:
- Listens to patients to understand their needs and ensures their requirements are met.
- Follows patient identification processes, including Civil ID verification and insurance card checks.
- Requests necessary documents from patients before admission, such as marriage certificates or passport copies.
- Updates patient data in the system, including contact information and medical history.
- Completes billing processes for cash patients and handles insurance claims on a daily basis.
Requirements:
- High university degree or equivalent qualification.
- At least two years of experience in a similar role in a hospital setting.
- Excellent communication skills in Arabic and English, both written and verbal.
- Proficiency in computer skills and standard office equipment.
Salary: KD 800 - KD 1,200 per month, depending on qualifications and experience. Benefits include a competitive salary, opportunities for career growth, and a supportive work environment.
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