Senior Patient Coordinator

4 days ago


Kuwait City, Al Asimah Internationalhospital Kw Full time

International hospital Kw is seeking a highly skilled Senior Patient Coordinator to join our administration team.

About the Role

We are looking for a dedicated and experienced professional to deliver exceptional customer service to all patients. As a Senior Patient Coordinator, you will be responsible for organizing patient appointments, liaising with our multi-disciplinary team, and providing important information services to patients.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also be proficient in standard office equipment and computer software.

The salary for this position is $50,000 - $60,000 per year, depending on experience.

Responsibilities
  • Listen well to patients to ensure their needs are understood.
  • Follow patient identification processes and update patient data before admission.
  • Complete billing process for cash patients and collect down payment for rejected codes or items.
  • Request patients to sign all admission documents related to their insurance company.
  • Ensure patient confidentiality at all times and keep the admission office clean and tidy.
Requirements
  • High university degree or suitable equivalent.
  • Two years' work experience in a similar position in a hospital.
  • High proficiency in Arabic and English.
  • Computer skills.
  • Proficient knowledge of customer service and standard office practices.
About Us

International hospital Kw is a leading healthcare provider in the region, committed to delivering high-quality patient care and exceptional customer service.



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