Patient Access Coordinator

7 days ago


Kuwait City, Al Asimah Doctoruna Full time

Company Overview

At Doctoruna, we strive to provide exceptional patient care and service.

Job Description

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team. As the first point of contact for employees, you will be responsible for maintaining a positive demeanor in all communicative efforts related to point of service collections, registration, financial clearance, and admissions for inpatients and/or outpatients and the Emergency Medicine Unit.

Key Responsibilities

  • Capture demographic and financial information required to complete patient registration/admission and record the information in the electronic record system;
  • Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service;
  • Obtain signatures, verify accuracy of information, and scan documents into electronic patient records as applicable;
  • Field phone calls regarding billing issues, appointment cancellations, and all related concerns.

Requirements

  • Maintaining Patient Confidentiality;
  • Excellent Patient Services as per set standards;
  • Utilizing technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards;
  • Consistent performance of registration through timely, accurate, and courteous completion of patient clinical and financial data;
  • Maintaining an accuracy rate within set guidelines.

Compensation and Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as excellent benefits including health insurance, retirement plan, and paid time off.



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