Student Services Coordinator

4 hours ago


Kuwait City, Al Asimah American University Of Kuwait Full time

**Job Summary**

The Student Services Coordinator for the Counseling Center at American University of Kuwait plays a vital role in ensuring students receive the support they need to succeed.

**Key Responsibilities:**

  • Welcome and assist students requesting accommodations or psychological support, explaining the services offered by the Counseling Center.
  • Carry out initial interviews with new students to assess their needs, using questionnaires and structured interviews.
  • Redirect students to the appropriate counselor based on their needs.
  • Manage incoming phone calls and emails, filtering and routing them to the Counseling Center staff.

**Reporting and Communication:**

  • Develop and maintain department reports analyzing student service activities.
  • Communicate and organize various Clinic and Art/Music Therapy Room sections and activities.
  • Coordinate schedules and daily operations with the Director of the Counseling Center.

**Administrative Tasks:

  • Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database software.
  • Collaborate closely with members of the Division of Student Affairs and Academic Affairs.

**Leadership and Teamwork:**

  • Plan and support staff in assigned project-based work and department events.
  • Manage Student Employees, including selection, time-sheet maintenance, and job duty follow-up.
  • Organize regular Department events and mental health awareness campaigns.

**Requirements:

  • Bachelor's degree in psychology, social science, psychoeducation, social work, health management, or a related field.
  • One to two years of experience in a college counseling center or a closely related function.
  • Ability to counsel/advise students in academic areas.
  • Effective communication, leadership, and team orientation skills.


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