Student Services Coordinator

10 hours ago


Kuwait City, Al Asimah American University Of Kuwait Full time

The Student Services Coordinator is a key role within the Counseling Center at the American University of Kuwait. This position plays a vital part in providing support to students, helping them navigate academic and personal challenges.

Key Responsibilities:
  • Welcome and assist students requesting accommodations or psychological support by explaining the services offered by the Counseling Center.
  • Conduct initial interviews with new students to assess their needs, using structured questionnaires and interviews.
  • Redirect students to the appropriate counselor based on their needs, whether related to disabilities or mental health issues.
  • Manage incoming calls and emails to the Counseling Center, filtering and routing them appropriately.
  • Develop and maintain reports that analyze various activities related to student services.
  • Communicate and organize different sections and activities within the Clinic and Art and Music Therapy Rooms.
  • Coordinate schedules and daily operations with the Director of the Counseling Center.
  • Create and modify documents such as invoices, reports, memos, letters, and financial statements.
  • Collaborate closely with members of the Division of Student Affairs and Academic Affairs on events like Orientation, Awards Night, and Graduation.
  • Manage inventory of Department supplies and reconcile purchase orders.
  • Plan and support staff in project-based work and department events.
  • Oversee Student Employees in the Counseling Center, including the selection process and time-sheet maintenance.
  • Foster regular communication with Student Employees regarding job duties and scheduling.
  • Organize events and campaigns promoting mental health awareness.
  • Monitor and assist with fiscal administration, including office budget, student labor, and purchasing.
  • Represent the university on committees and perform other duties as assigned.


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