Student Services Coordinator
5 days ago
The American University of Kuwait is seeking a highly skilled Student Services Coordinator to join our team. This role plays a crucial part in the daily operations of the Counseling Center, working closely with students, staff, and faculty members to provide exceptional support services.
Job Responsibilities- Welcome and assist students who require accommodations or psychological support by explaining the services offered by the Counseling Center.
- Carry out initial interviews with new students to assess their needs and redirect them to the appropriate counselor based on their requirements.
- Handle incoming phone calls and emails, ensuring that all queries are properly addressed and routed to the relevant personnel.
- Develop and maintain comprehensive department reports analyzing various student service activities.
- Communicate and coordinate different sections and events within the Clinic and Art and Music Therapy Rooms, ensuring seamless daily operations.
- Coordinate schedules with the Director of the Counseling Center and manage the day-to-day activities of the center.
- Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database software.
- Collaborate closely with members of the Division of Student Affairs and Academic Affairs, including Orientation, Awards Night, and Graduation events.
- Maintain inventory of Department supplies, reconcile purchase orders, and plan and support staff in assigned project-based work and department events.
- Supervise Student Employees, handling selection processes, time-sheet maintenance, and follow-ups on job duties and scheduling.
- Organize regular events within the Department and mental health awareness campaigns, monitoring fiscal administration, including office budget, student labor, and purchasing.
- Serve on University committees and perform other duties as assigned.
To be successful in this role, you should have:
- 1-2 years of related experience, preferably in a college counseling center or similar setting.
- Experience working with college students addressing personal problems, interpersonal relationships, family issues, and social concerns.
- A Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field.
- Excellent communication, leadership, and team orientation skills.
- Critical thinking and judgment abilities.
- Relationship management and writing skills.
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