Student Services Coordinator

5 days ago


Kuwait City, Al Asimah American University Of Kuwait Full time

The American University of Kuwait is seeking a highly skilled Student Services Coordinator to join our team. This role plays a crucial part in the daily operations of the Counseling Center, working closely with students, staff, and faculty members to provide exceptional support services.

Job Responsibilities
  • Welcome and assist students who require accommodations or psychological support by explaining the services offered by the Counseling Center.
  • Carry out initial interviews with new students to assess their needs and redirect them to the appropriate counselor based on their requirements.
  • Handle incoming phone calls and emails, ensuring that all queries are properly addressed and routed to the relevant personnel.
  • Develop and maintain comprehensive department reports analyzing various student service activities.
  • Communicate and coordinate different sections and events within the Clinic and Art and Music Therapy Rooms, ensuring seamless daily operations.
  • Coordinate schedules with the Director of the Counseling Center and manage the day-to-day activities of the center.
  • Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database software.
  • Collaborate closely with members of the Division of Student Affairs and Academic Affairs, including Orientation, Awards Night, and Graduation events.
  • Maintain inventory of Department supplies, reconcile purchase orders, and plan and support staff in assigned project-based work and department events.
  • Supervise Student Employees, handling selection processes, time-sheet maintenance, and follow-ups on job duties and scheduling.
  • Organize regular events within the Department and mental health awareness campaigns, monitoring fiscal administration, including office budget, student labor, and purchasing.
  • Serve on University committees and perform other duties as assigned.
Requirements

To be successful in this role, you should have:

  • 1-2 years of related experience, preferably in a college counseling center or similar setting.
  • Experience working with college students addressing personal problems, interpersonal relationships, family issues, and social concerns.
  • A Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or a related field.
  • Excellent communication, leadership, and team orientation skills.
  • Critical thinking and judgment abilities.
  • Relationship management and writing skills.
Estimated Salary Range: KD 900-KD 1,200 per month (approximately $3,000-$4,000 USD)

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