Counseling Center Operations Coordinator

5 days ago


Kuwait City, Al Asimah American University Of Kuwait Full time

The American University of Kuwait seeks a highly skilled and organized individual to fill the role of Counseling Center Operations Coordinator. This position requires strong leadership, communication, and problem-solving skills to effectively manage daily operations in the Counseling Center.

Key Responsibilities:

  • Welcome and assist students who request accommodations or psychological support by explaining the services offered by the Counseling Center.
  • Carry out initial interviews with new students to assess their needs based on questionnaires and structured interviews.
  • Redirect students to the appropriate counselor according to their needs (disability vs mental health problems).
  • Manage incoming phone calls and emails to the Counseling Center, ensuring prompt and effective responses.
  • Develop and maintain department reports that analyze various activities involved with student services.
  • Coordinate schedules and daily operations with the Director of the Counseling Center.
  • Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database software.
  • Collaborate closely with members of the Division of Student Affairs and Academic Affairs on projects and events.
  • Maintain inventory of Department supplies and reconcile purchase orders.
  • Plan and support staff in assigned project-based work and department events.
  • Manage Student Employees in the Counseling Center, including selection, time-sheet maintenance, and follow-up on daily job duties and scheduling.
  • Organize regular events within the Department and mental health awareness campaigns.
  • Monitor, reconcile, and assist with fiscal administration, including office budget, student labor, and/or purchasing.

Qualifications:

  • One to two years of related experience in a college counseling center or closely related function.
  • Experience working with college students addressing personal problems, interpersonal relationships, family, and social issues.
  • Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or related field.

We offer a competitive salary range of KD 1,200 - KD 1,500 per month, depending on qualifications and experience.



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