Customer Experience Lead
13 hours ago
As a seasoned professional in the coffee retail industry, you will play a crucial role in driving revenue growth and quality for existing Starbucks Food Service Accounts. With a strong focus on consultative support and exceptional customer service, you will work closely with account managers to ensure seamless operations and deliver results-driven solutions.
About the Role:
- Promote and sell company products through direct customer contact, leveraging your expertise to increase sales and profitability.
- Enhance account management operating efficiencies, reducing expenses and driving performance improvement.
- Evaluate customer objectives and develop targeted solutions to boost add-on sales and profits.
- Conduct regular spot checks at assigned accounts, ensuring adherence to quality standards.
- Collaborate with Sales Managers to schedule training sessions, coaching team members to excel in their roles.
- Stay up-to-date with industry trends, identifying areas of growth and opportunities for innovation.
- Deliver customized solutions within specified accounts, adapting your approach to meet unique client needs.
- Maintain high-quality relationships with clients, ensuring alignment with brand guidelines.
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Customer Experience Lead
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThe Customer Experience Lead - Brands role at HealthCare Dynamics Gen. Trading Company W.L.L focuses on delivering exceptional guest experiences by ensuring consistent brand representation across all customer-facing elements.Responsibilities include:Partnering with the Customer Experience Director to improve service standards and supervise the implementation...
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Director of Customer Experience
6 days ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...
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Customer Experience Director
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a Customer Experience Director, you will be responsible for leading the Customer Experience function at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute strategies to drive customer satisfaction.ResponsibilitiesYour key...
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Digital Customer Experience Lead
4 days ago
Kuwait City, Al Asimah DELIVEROO Full timeRole OverviewThe CRM Specialist will play a critical role in delivering high-quality customer experiences through targeted marketing campaigns. Key responsibilities include:Developing and executing campaign strategies that drive customer engagement and retention.Collaborating with internal teams to ensure campaign alignment with business objectives.Analyzing...
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Director of Customer Experience
3 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeAbout the JobThe Head of Enterprise Support Service is a key position at Zain Bahrain. The role involves leading and managing the support service team, setting departmental goals and performance targets, and ensuring service excellence and high customer satisfaction.The role requires strong leadership and management skills, as well as excellent communication...
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Customer Experience Representative
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Company Overview:**HealthCare Dynamics Gen. Trading Company W.L.L is a leading provider of innovative healthcare solutions. We are committed to delivering exceptional customer experiences through our talented teams.**Job Description:**We are seeking a skilled Salesperson to join our team in Kuwait. The successful candidate will be responsible for promoting...
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Customer Experience Manager
3 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeAbout the Role:As a seasoned Customer Experience Manager, you will be responsible for developing and executing CRM and loyalty strategies that drive customer retention, engagement, and acquisition across diverse restaurant concepts. Your goal will be to design and manage innovative loyalty programs tailored to casual, upscale, and premium dining audiences,...
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Customer Experience Strategist
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany OverviewWe are HealthCare Dynamics Gen. Trading Company W.L.L, a leading food delivery company that operates in 13 countries with over 50,000 riders delivering orders from 50,000 restaurants in over 200 cities worldwide.Our mission is to provide people with limitless access to different cuisines and restaurants, turning cooking from a chore to a...
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Customer Experience Manager
6 days ago
Kuwait City, Al Asimah DELIVEROO Full timeCompany OverviewDeliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.Job DescriptionWe are seeking an experienced Campaign...
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Customer Experience Manager
4 days ago
Kuwait City, Al Asimah CHOCOMLET RESTAURANT LLC Full timeJob TitleCHOCOMLET RESTAURANT LLC is seeking an experienced Customer Experience Manager to oversee the delivery of exceptional customer experiences across our restaurants.Key ResponsibilitiesCustomer Engagement: Develop and implement strategies to engage customers and drive loyalty.Service Standards: Establish and maintain high standards of customer service,...
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Customer Experience Associate
5 days ago
Kuwait City, Al Asimah 20gramscoffee Full timeJob Title: Retail Customer Service Representative20 Grams Coffee ExperienceOur ideal candidate will engage with customers to ensure memorable and personalized experiences. They will provide top-notch service, greet guests warmly, take orders efficiently, recommend products effectively, handle inquiries professionally, and maintain a welcoming...
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Customer Experience Manager
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a well-known restaurant group with unique concepts across the Middle East.We are seeking a highly skilled Customer Experience Manager to join our team and develop innovative strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.The ideal candidate...
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Customer Experience Ambassador
4 days ago
Kuwait City, Al Asimah Hyatt Hotels Corporation Full timeRole SummaryOur Customer Experience Ambassador will be the face of our hospitality services. This role requires strong communication and interpersonal skills to create a memorable experience for our guests.You will be required to prepare and serve drinks according to customers' preferences and expectations.
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Kuwait City, Al Asimah Alghanim Industries Full timeAt Alghanim Industries, we are committed to delivering exceptional customer experiences across all our touchpoints. As a key member of our team, you will play a vital role in ensuring that our customers receive timely and effective support.About the RoleThis is an exciting opportunity for a highly motivated and organized individual to join our organization...
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Customer Experience Director
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the Opportunity:We are seeking an experienced Production Service Manager to oversee the production and servicing of Ricoh document technology solutions in Kuwait. This is a critical role that requires a deep understanding of Ricoh products, exceptional problem-solving abilities, and expertise in customer relationship management.Key responsibilities...
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Customer Experience Director
3 days ago
Kuwait City, Al Asimah LVMH Full timeLVMH values the uniqueness of every employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone, striving to create an inclusive workforce.Job RequirementsTo be successful in this role, you should have minimum 3 years of experience in a similar position within the retail...
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Digital Customer Experience Manager
2 days ago
Kuwait City, Al Asimah Ooredoo Full timeWe are seeking an experienced professional to join our team as a Digital Customer Experience Manager. The successful candidate will be responsible for developing and implementing digital customer experience strategies and solutions that meet the evolving needs of our customers.The ideal candidate will have a strong understanding of digital customer...
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Kuwait City, Al Asimah Ooredoo Full timeAt Ooredoo, we believe that our success is built upon the strengths of our people. As a key member of our team, you will play a vital role in driving our customer experience agenda and ensuring that our customers have a consistent and delightful experience across all touchpoints.We are looking for an experienced professional to join our team as a Customer...
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Online Customer Experience Manager
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAre you a customer-centric individual with excellent communication skills? Do you have experience in handling customer inquiries and resolving issues efficiently? If so, we invite you to apply for the position of Online Customer Experience Manager. In this role, you will be responsible for delivering high-quality support experiences to our customers and...
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Customer Experience Specialist
13 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout Our RestaurantHealthCare Dynamics Gen. Trading Company W.L.L is a prestigious dining establishment in Kuwait, known for its exceptional customer service and welcoming atmosphere.Job DescriptionWe are seeking a dedicated and enthusiastic Premium Dining Hostess to join our team. As the first point of contact for our guests, you will play a vital role in...