Customer Experience Transformation Specialist
4 hours ago
At Ooredoo, we believe that our success is built upon the strengths of our people. As a key member of our team, you will play a vital role in driving our customer experience agenda and ensuring that our customers have a consistent and delightful experience across all touchpoints.
We are looking for an experienced professional to join our team as a Customer Experience Transformation Specialist. The successful candidate will be responsible for developing, aligning, and implementing our customer experience strategy and roadmap, ensuring that it is aligned with our business objectives.
The ideal candidate will have a strong understanding of customer-centricity and the ability to balance customer insights and commercial targets to drive improvements in customer experience through influence and persuasion. They will also have excellent communication skills, both verbal and written, and the ability to present complex ideas to executive and senior management levels.
In this role, you will work closely with cross-functional teams to implement active measurements for customer satisfaction and feedback on needs and desired improvements. You will also monitor competitor activities and their impact on customer experience.
If you are passionate about delivering exceptional customer experiences and have a track record of success in a similar role, we encourage you to apply for this exciting opportunity.
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Digital Transformation Expert
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Customer Experience Manager
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Digital Transformation Specialist
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Cloud Transformation Specialist
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Customer Experience Strategist
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Customer Engagement Specialist
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Cloud Transformation Specialist
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Digital Transformation Specialist
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Kuwait City, Al Asimah Microsoft Corporation Full timeOverviewMicrosoft Corporation is a leading technology company that empowers every person and organization on the planet to achieve more. As a Solution Sales Specialist in Digital Application & Innovation, you will be at the forefront of cloud-native architecture, designing systems that fully leverage the unique capabilities of the...
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Digital Customer Experience Lead
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Kuwait City, Al Asimah DELIVEROO Full timeRole OverviewThe CRM Specialist will play a critical role in delivering high-quality customer experiences through targeted marketing campaigns. Key responsibilities include:Developing and executing campaign strategies that drive customer engagement and retention.Collaborating with internal teams to ensure campaign alignment with business objectives.Analyzing...
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Cloud Transformation Strategist
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Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany OverviewHealthCare Dynamics Gen. Trading Company W.L.L is at the forefront of digital transformation, empowering organizations to create value through innovation and collaboration. We enable businesses to rethink their operations and drive long-term competitiveness through cloud-based technology.Job DescriptionAs a Cloud Transformation Strategist,...
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Cloud Transformation Expert
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Kuwait City, Al Asimah Microsoft Corporation Full timeJob DescriptionAt Microsoft Corporation, we are seeking a skilled Cloud Transformation Expert to join our team.Company OverviewAs a leader in the technology industry, Microsoft is dedicated to empowering customers to create value through digital transformation.We strive to empower our customers with long-term competitiveness through innovation on a secure...
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Customer Experience Specialist Kuwait
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Customer Experience Director
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Customer Experience Manager
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Luxury Brand Experience Evaluator
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