Customer Experience Manager

15 hours ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time
About the Role:
As a seasoned Customer Experience Manager, you will be responsible for developing and executing CRM and loyalty strategies that drive customer retention, engagement, and acquisition across diverse restaurant concepts. Your goal will be to design and manage innovative loyalty programs tailored to casual, upscale, and premium dining audiences, ensuring seamless integration across all platforms.

About the Client:
A well-established restaurant group with unique concepts across the Middle East seeks an experienced professional to lead their CRM and loyalty initiatives. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of the organization.

  • Kuwait City, Al Asimah CHOCOMLET RESTAURANT LLC Full time

    Job TitleCHOCOMLET RESTAURANT LLC is seeking an experienced Customer Experience Manager to oversee the delivery of exceptional customer experiences across our restaurants.Key ResponsibilitiesCustomer Engagement: Develop and implement strategies to engage customers and drive loyalty.Service Standards: Establish and maintain high standards of customer service,...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a well-known restaurant group with unique concepts across the Middle East.We are seeking a highly skilled Customer Experience Manager to join our team and develop innovative strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.The ideal candidate...


  • Kuwait City, Al Asimah Ooredoo Full time

    We are seeking an experienced professional to join our team as a Digital Customer Experience Manager. The successful candidate will be responsible for developing and implementing digital customer experience strategies and solutions that meet the evolving needs of our customers.The ideal candidate will have a strong understanding of digital customer...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Are you a customer-centric individual with excellent communication skills? Do you have experience in handling customer inquiries and resolving issues efficiently? If so, we invite you to apply for the position of Online Customer Experience Manager. In this role, you will be responsible for delivering high-quality support experiences to our customers and...


  • Kuwait City, Al Asimah DELIVEROO Full time

    Company OverviewDeliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.Job DescriptionWe are seeking an experienced Campaign...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    As a Customer Experience Director, you will be responsible for leading the Customer Experience function at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute strategies to drive customer satisfaction.ResponsibilitiesYour key...


  • Kuwait City, Al Asimah Internationalhospital Kw Full time

    Job DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...


  • Kuwait City, Al Asimah Biancanera Fashion Group Full time

    Fashion Retail Job:We are seeking a sales associate to join our team at Biancanera Fashion Group. As a sales professional, you will play a key role in promoting our products and building strong customer relationships.Key Responsibilities:Maintain store presentation standards, including merchandising, stocking, and maintaining a clean environment.Process...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    About the JobThe Head of Enterprise Support Service is a key position at Zain Bahrain. The role involves leading and managing the support service team, setting departmental goals and performance targets, and ensuring service excellence and high customer satisfaction.The role requires strong leadership and management skills, as well as excellent communication...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Company OverviewWe are HealthCare Dynamics Gen. Trading Company W.L.L, a leading food delivery company that operates in 13 countries with over 50,000 riders delivering orders from 50,000 restaurants in over 200 cities worldwide.Our mission is to provide people with limitless access to different cuisines and restaurants, turning cooking from a chore to a...


  • Kuwait City, Al Asimah 20gramscoffee Full time

    Job Title: Retail Customer Service Representative20 Grams Coffee ExperienceOur ideal candidate will engage with customers to ensure memorable and personalized experiences. They will provide top-notch service, greet guests warmly, take orders efficiently, recommend products effectively, handle inquiries professionally, and maintain a welcoming...


  • Kuwait City, Al Asimah Hyatt Hotels Corporation Full time

    Role SummaryOur Customer Experience Ambassador will be the face of our hospitality services. This role requires strong communication and interpersonal skills to create a memorable experience for our guests.You will be required to prepare and serve drinks according to customers' preferences and expectations.


  • Kuwait City, Al Asimah Ooredoo Full time

    At Ooredoo, we believe that our success is built upon the strengths of our people. As a key member of our team, you will play a vital role in driving our customer experience agenda and ensuring that our customers have a consistent and delightful experience across all touchpoints.We are looking for an experienced professional to join our team as a Customer...


  • Kuwait City, Al Asimah LVMH Full time

    LVMH values the uniqueness of every employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone, striving to create an inclusive workforce.Job RequirementsTo be successful in this role, you should have minimum 3 years of experience in a similar position within the retail...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    The Customer Experience Lead - Brands role at HealthCare Dynamics Gen. Trading Company W.L.L focuses on delivering exceptional guest experiences by ensuring consistent brand representation across all customer-facing elements.Responsibilities include:Partnering with the Customer Experience Director to improve service standards and supervise the implementation...


  • Kuwait City, Al Asimah Hyatt Full time

    We are seeking a highly skilled and motivated individual to join our team as a Hostess/Waitress.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing excellent service to our guests.Key ResponsibilitiesServe food and beverages to guests in a timely and courteous manner.Ensure that all...


  • Kuwait City, Al Asimah DELIVEROO Full time

    Role OverviewThe CRM Specialist will play a critical role in delivering high-quality customer experiences through targeted marketing campaigns. Key responsibilities include:Developing and executing campaign strategies that drive customer engagement and retention.Collaborating with internal teams to ensure campaign alignment with business objectives.Analyzing...


  • Kuwait City, Al Asimah Gruppe Louis Vuitton Full time

    Gruppe Louis Vuitton seeks a world-class Client Advisor to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Build and maintain strong relationships with clients to understand their needs and preferences.Provide personalized advice and...


  • Kuwait City, Al Asimah Majid Al Futtaim Full time

    Majid Al Futtaim is a dynamic and innovative organization seeking a talented Operations Director to drive business growth and improvement. The successful candidate will have a strong background in retail or hospitality management, with a proven track record of achieving sales targets, improving profitability, and maintaining brand image.Key...


  • Kuwait City, Al Asimah Chalhoub Group Full time

    BenefitsWe offer competitive benefits, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. We recognize the value you bring and strive to provide enriching experiences, learning opportunities, and exposure to different assignments within your role or through internal mobility.At...