Digital Customer Experience Lead

2 days ago


Kuwait City, Al Asimah DELIVEROO Full time
Role Overview
The CRM Specialist will play a critical role in delivering high-quality customer experiences through targeted marketing campaigns. Key responsibilities include:
  1. Developing and executing campaign strategies that drive customer engagement and retention.
  2. Collaborating with internal teams to ensure campaign alignment with business objectives.
  3. Analyzing data to optimize campaign results and make data-driven decisions.
  4. Utilizing data targeting, segmentation, and analysis techniques to drive campaign success.


Qualifications
  • Relevant experience in CRM or marketing campaign coordination.
  • Strong analytical skills, with ability to analyze data and inform campaign strategy.
  • Excellent communication and collaboration skills, with ability to work effectively with cross-functional teams.
  • Ability to adapt to changing priorities and deadlines.


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