Online Customer Experience Manager
8 hours ago
Are you a customer-centric individual with excellent communication skills? Do you have experience in handling customer inquiries and resolving issues efficiently? If so, we invite you to apply for the position of Online Customer Experience Manager. In this role, you will be responsible for delivering high-quality support experiences to our customers and improving their overall satisfaction.
Key Responsibilities:- Develop and implement strategies to enhance customer experiences and improve satisfaction rates.
- Provide timely and effective support to customers through multiple channels.
- Respond to customer inquiries, complaints, and feedback in a professional manner.
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
- Identify opportunities to improve processes and suggest enhancements.
- Bachelor's Degree in a relevant field or equivalent practical experience.
- Excellent written and verbal communication skills in English and Arabic.
- Minimum 2-year experience in customer-facing roles or related fields.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in ticketing and customer management systems.
- Good teamwork and collaboration skills.
-
Online Advertising Expert
7 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeOnline Advertising Expert Job Description:As an Online Advertising Expert at HealthCare Dynamics Gen. Trading Company W.L.L, you will be responsible for developing and executing online advertising strategies that drive business growth and revenue. This includes creating and implementing digital marketing campaigns across multiple channels, analyzing and...
-
Global Online Campaign Manager
7 hours ago
Kuwait City, Al Asimah 51Talk Headquarters Full timeAbout Us:51Talk Headquarters is a leading online English education platform dedicated to delivering exceptional language learning experiences worldwide.Our innovative approach and cutting-edge technology enable us to provide tailored education solutions.The Role:We are seeking an accomplished Digital Marketing Manager to join our team in Kuwait City.This...
-
Online Store Operations Manager
19 hours ago
Kuwait City, Al Asimah Ooredoo Full timeOoredoo's future is bright, and you can be part of our ongoing success.As Marketplace Product Manager, you will be responsible for ensuring the seamless transition between online orders and physical delivery where applicable.The role also involves monitoring the health of the accounts for issues/opportunities, tracking and reporting daily sales metrics, and...
-
Customer Experience Manager
19 hours ago
Kuwait City, Al Asimah DELIVEROO Full timeCompany OverviewDeliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.Job DescriptionWe are seeking an experienced Campaign...
-
Customer Experience Director
8 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a Customer Experience Director, you will be responsible for leading the Customer Experience function at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute strategies to drive customer satisfaction.ResponsibilitiesYour key...
-
Site Operations Director
4 days ago
Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeJob DescriptionAt Caesars Vacancy Online Job, we are seeking a highly skilled and experienced Facilities Manager (Assistant) to join our team.About UsCaesars Vacancy Online Job is a leading organization in the industry, committed to delivering exceptional results and exceeding expectations. We pride ourselves on our collaborative culture, innovative...
-
Director of Customer Experience
19 hours ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...
-
Customer Engagement and Retention Expert
7 hours ago
Kuwait City, Al Asimah Alshaya Full timeAt Alshaya, we are seeking a highly motivated Digital Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing marketing strategies across various platforms. This includes managing digital work streams, overseeing content production, and delivering exceptional online customer...
-
Customer Experience Manager
19 hours ago
Kuwait City, Al Asimah Biancanera Fashion Group Full timeFashion Retail Job:We are seeking a sales associate to join our team at Biancanera Fashion Group. As a sales professional, you will play a key role in promoting our products and building strong customer relationships.Key Responsibilities:Maintain store presentation standards, including merchandising, stocking, and maintaining a clean environment.Process...
-
Operations Manager
5 days ago
Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeJob OverviewThe primary objective of this role is to deliver exceptional service to Powerscourt's guests in Mc Gill's outlet.
-
Customer Experience Strategist
7 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany OverviewWe are HealthCare Dynamics Gen. Trading Company W.L.L, a leading food delivery company that operates in 13 countries with over 50,000 riders delivering orders from 50,000 restaurants in over 200 cities worldwide.Our mission is to provide people with limitless access to different cuisines and restaurants, turning cooking from a chore to a...
-
Customer Support Specialist
7 hours ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeJob OverviewAutomated Services Network Co. is seeking a Customer Support Officer to join our team in Kuwait City at eNet.The ideal candidate will have 2 years of experience in online customer support, excellent communication skills in English and Arabic languages, and the ability to work effectively in a fast-paced environment.
-
Customer Experience Lead
8 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThe Customer Experience Lead - Brands role at HealthCare Dynamics Gen. Trading Company W.L.L focuses on delivering exceptional guest experiences by ensuring consistent brand representation across all customer-facing elements.Responsibilities include:Partnering with the Customer Experience Director to improve service standards and supervise the implementation...
-
Customer Service Representative
7 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs HealthCare Dynamics Gen. Trading Company W.L.L continues to grow, we are seeking a highly skilled Customer Service Representative with 2 years of experience in online customer support. This is a full-time role located on-site in Kuwait City. As a key member of our team, you will engage with customers through various channels and deliver quality...
-
Luxury Brand Experience Expert
7 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeOur StoryHealthCare Dynamics Gen. Trading Company W.L.L is a global customer experience agency founded in 2006.We specialize in helping premium and luxury brands achieve profitable growth by transforming transactional moments into emotional experiences.Our ExpertiseWe capture and analyze customer feedback across all touchpoints to understand what drives...
-
Customer Experience Hostess
7 hours ago
Kuwait City, Al Asimah Hyatt Full timeWe are seeking a highly skilled and motivated individual to join our team as a Hostess/Waitress.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing excellent service to our guests.Key ResponsibilitiesServe food and beverages to guests in a timely and courteous manner.Ensure that all...
-
Customer Experience Specialist Kuwait
7 hours ago
Kuwait City, Al Asimah Gruppe Louis Vuitton Full timeGruppe Louis Vuitton seeks a world-class Client Advisor to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Build and maintain strong relationships with clients to understand their needs and preferences.Provide personalized advice and...
-
Head of Omni Channel Experience Director
4 days ago
Kuwait City, Al Asimah ABYAT Full timeAbout ABYATABYAT is a pioneering organization at the forefront of innovative retail solutions. Our commitment to delivering exceptional customer experiences has led us to seek a seasoned leader to spearhead our omni-channel operations.Job DescriptionThe Head of Omni Channel Experience will be responsible for leading and managing the seamless integration of...
-
Digital Marketing Manager
7 hours ago
Kuwait City, Al Asimah Alshaya Full timeAlshaya, a leading international retail franchisee, is driving growth with a large customer base. To achieve this, a team of skilled digital specialists is required. The primary goal is to integrate brand offers and customer incentives into a loyalty scheme, promoting sales and retention.Key Responsibilities Include:Developing and executing digital marketing...
-
Senior Service Manager
7 days ago
Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeAbout the RoleThe Senior Service Manager will be responsible for delivering exceptional service to guests in our outlet. This includes ensuring operational and financial targets are met, while maintaining high levels of guest satisfaction.Key Responsibilities• Train employees on quality and service standards• Empower team members to carry out their...