Digital Customer Experience Manager
4 hours ago
We are seeking an experienced professional to join our team as a Digital Customer Experience Manager. The successful candidate will be responsible for developing and implementing digital customer experience strategies and solutions that meet the evolving needs of our customers.
The ideal candidate will have a strong understanding of digital customer experience and the ability to balance customer insights and commercial targets to drive improvements in customer experience through influence and persuasion. They will also have excellent communication skills, both verbal and written, and the ability to present complex ideas to executive and senior management levels.
In this role, you will work closely with cross-functional teams to implement active measurements for customer satisfaction and feedback on needs and desired improvements. You will also monitor competitor activities and their impact on customer experience.
If you are passionate about delivering exceptional digital customer experiences and have a track record of success in a similar role, we encourage you to apply for this exciting opportunity.
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Digital Customer Advocate
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Kuwait City, Al Asimah Gastronomica Full timeGastronomica: Driving Customer EngagementThe Customer Engagement Strategist plays a crucial role in enhancing customer engagement within the Food & Beverage Production and FMCG sectors. This position requires the development and implementation of strategies that drive sales and brand loyalty.Key Responsibilities:Develop comprehensive customer engagement...
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Customer Experience Manager
3 days ago
Kuwait City, Al Asimah CHOCOMLET RESTAURANT LLC Full timeJob TitleCHOCOMLET RESTAURANT LLC is seeking an experienced Customer Experience Manager to oversee the delivery of exceptional customer experiences across our restaurants.Key ResponsibilitiesCustomer Engagement: Develop and implement strategies to engage customers and drive loyalty.Service Standards: Establish and maintain high standards of customer service,...
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Digital Customer Experience Lead
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Kuwait City, Al Asimah DELIVEROO Full timeRole OverviewThe CRM Specialist will play a critical role in delivering high-quality customer experiences through targeted marketing campaigns. Key responsibilities include:Developing and executing campaign strategies that drive customer engagement and retention.Collaborating with internal teams to ensure campaign alignment with business objectives.Analyzing...
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Customer Experience Manager
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Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a well-known restaurant group with unique concepts across the Middle East.We are seeking a highly skilled Customer Experience Manager to join our team and develop innovative strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.The ideal candidate...
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Customer Experience Manager
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Kuwait City, Al Asimah RTC1 Recruitment Services Full timeAbout the Role:As a seasoned Customer Experience Manager, you will be responsible for developing and executing CRM and loyalty strategies that drive customer retention, engagement, and acquisition across diverse restaurant concepts. Your goal will be to design and manage innovative loyalty programs tailored to casual, upscale, and premium dining audiences,...
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Online Customer Experience Manager
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAre you a customer-centric individual with excellent communication skills? Do you have experience in handling customer inquiries and resolving issues efficiently? If so, we invite you to apply for the position of Online Customer Experience Manager. In this role, you will be responsible for delivering high-quality support experiences to our customers and...
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Digital Loyalty Solutions Manager
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Kuwait City, Al Asimah Al Mulla Group Full timeAbout the Role:We are seeking a highly skilled and experienced Digital Loyalty Solutions Manager to join our team at Al Mulla Group. As a key member of our organization, you will be responsible for developing and implementing effective digital loyalty solutions that drive customer engagement and loyalty.Key Responsibilities:Develop and implement digital...
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Customer Experience Manager
4 days ago
Kuwait City, Al Asimah DELIVEROO Full timeCompany OverviewDeliveroo is a leading food delivery company that aims to revolutionize the way people think about food. With a vision to make great food accessible to everyone, we are transforming the food industry and providing consumers with limitless access to different cuisines and restaurants.Job DescriptionWe are seeking an experienced Campaign...
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Customer Experience Director
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Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a Customer Experience Director, you will be responsible for leading the Customer Experience function at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute strategies to drive customer satisfaction.ResponsibilitiesYour key...
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Digital Marketing Manager
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Kuwait City, Al Asimah Alshaya Full timeAlshaya, a leading international retail franchisee, is driving growth with a large customer base. To achieve this, a team of skilled digital specialists is required. The primary goal is to integrate brand offers and customer incentives into a loyalty scheme, promoting sales and retention.Key Responsibilities Include:Developing and executing digital marketing...
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Director of Customer Experience
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Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...
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Multifunctional Device Specialist
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Kuwait City, Al Asimah Kuwait Digital Technologies Co. Full timeJob Summary: We are seeking a skilled Multifunctional Device Specialist to join our team at Kuwait Digital Technologies Co. As a key member of our maintenance crew, you will be responsible for providing routine service and maintenance to copiers, scanners, printers, and multi-functional devices.Key Responsibilities:Perform daily checks on equipment to ensure...
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Customer Experience Manager
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Kuwait City, Al Asimah Biancanera Fashion Group Full timeFashion Retail Job:We are seeking a sales associate to join our team at Biancanera Fashion Group. As a sales professional, you will play a key role in promoting our products and building strong customer relationships.Key Responsibilities:Maintain store presentation standards, including merchandising, stocking, and maintaining a clean environment.Process...
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Digital Marketing Manager
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Kuwait City, Al Asimah Rizham Full timeRizham is seeking a Digital Marketing Manager to lead our social media efforts. The successful candidate will have proven experience in the restaurant industry and be fluent in Arabic and English.Key responsibilities include managing social media platforms, developing digital marketing strategies, creating engaging content, and analyzing engagement metrics....
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Customer Engagement Strategist
4 days ago
Kuwait City, Al Asimah Gastronomica Full timeGastronomica: Enhancing Customer RelationshipsThe Digital Customer Advocate plays a pivotal role in fostering long-term relationships with customers within the Food & Beverage Production and FMCG sectors. This position is crucial for developing and implementing strategies that drive sales and brand loyalty.Key Responsibilities:Develop comprehensive customer...
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Director of Customer Experience
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Kuwait City, Al Asimah Zain Bahrain Full timeAbout the JobThe Head of Enterprise Support Service is a key position at Zain Bahrain. The role involves leading and managing the support service team, setting departmental goals and performance targets, and ensuring service excellence and high customer satisfaction.The role requires strong leadership and management skills, as well as excellent communication...
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Customer Service Manager
4 days ago
Kuwait City, Al Asimah SOS HR Solutions Full timeKey ResponsibilitiesAs our Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including managing a team of professionals, creating strategies to improve customer satisfaction, and overseeing the financial performance of the restaurant. You will also be expected to develop and implement effective marketing plans...
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Digital Innovation Manager
17 hours ago
Kuwait City, Al Asimah Oracle Full timeCompany OverviewOracle is a global leader in enterprise software and cloud computing. Our mission is to help organizations transform their businesses through innovative technology solutions. With a comprehensive portfolio of cloud solutions, including IaaS, PaaS, and AI, we provide customers with a one-stop shop for their digital transformation needs.About...
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Customer Experience Strategist
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany OverviewWe are HealthCare Dynamics Gen. Trading Company W.L.L, a leading food delivery company that operates in 13 countries with over 50,000 riders delivering orders from 50,000 restaurants in over 200 cities worldwide.Our mission is to provide people with limitless access to different cuisines and restaurants, turning cooking from a chore to a...
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Digital Marketing Coordinator
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Kuwait City, Al Asimah DELIVEROO Full timeDeliveroo: Where Food Meets TechnologyWe're Deliveroo, a fast-growing food delivery company that's revolutionizing the way people order food. Our platform connects customers with their favorite restaurants, making it easy to get great food delivered to their doorstep.As a DIGITAL MARKETING COORDINATOR, you'll be responsible for coordinating and executing...