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Customer Success Manager
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The Customer Success Manager position at Waters Corporation is an exciting opportunity for a results-driven professional to join our customer success team. As a Customer Success Manager, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and expanding our market share.
Main Responsibilities:- Customer Engagement: Develop and maintain strong relationships with customers to understand their needs, deliver tailored solutions, and drive loyalty and retention.
- Revenue Growth: Identify and pursue new business opportunities, develop targeted sales strategies, and collaborate with cross-functional teams to drive revenue growth.
- Process Improvement: Continuously assess and improve processes to enhance overall customer satisfaction and drive business efficiency.
- Knowledge Sharing: Share knowledge and best practices with internal teams to enhance overall customer success and drive business growth.
