Customer Support Specialist

4 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

MNASATI.COM is a platform that offers powerful and secure e-commerce tools to build websites within 24 hours. Our focus is on helping businesses find new customers and boost their sales rapidly.

Role Description

This full-time position for a Senior Customer Service Representative in the Kuwait City Metropolitan Area requires exceptional customer support skills, ensuring customer satisfaction, and enhancing the overall customer experience on our platform.

Key Responsibilities
  • Provide timely and effective customer support through various communication channels.
  • Identify and resolve customer complaints, escalating issues when necessary.
  • Collaborate with internal teams to enhance the customer experience.

The ideal candidate will possess excellent communication and interpersonal skills, problem-solving abilities, and a strong understanding of customer needs.

A Bachelor's degree in Business Administration or a related field is preferred, as well as experience in e-commerce or technology.



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