Restaurant Customer Insights Specialist

13 hours ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time

Customer Insights Specialist:

We are looking for a Customer Insights Specialist to leverage customer data and insights to drive personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.

Key Responsibilities:

  • Collaborate with cross-functional teams to align CRM initiatives with operational goals, driving exceptional customer experiences and measurable business growth.
  • Design and manage innovative loyalty programs tailored to meet the needs of casual, upscale, and premium dining audiences, ensuring seamless integration across all platforms.
  • Leverage customer data and insights to inform personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.

Requirements:

  • A minimum of 3 years' experience in a similar role within the restaurant sector.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Technical proficiency in CRM software, loyalty platforms, and data analysis tools.
  • Open to candidates within the Middle East; current experience in Kuwait is preferred.
  • Age 48 or below.


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