
Customer Support Expert
7 hours ago
Company Overview:
- Alshaya Group is a leading brand franchise operator with a diverse portfolio of well-known international brands.
- The company operates in various sectors, including Fashion, Food, Health & Beauty, and Leisure & Entertainment.
Job Responsibilities:
This role involves providing support to customers on a daily basis, ensuring their satisfaction, and demonstrating excellent phone etiquette.
Key Qualifications:
- Customer service and support skills
- Knowledge of phone etiquette and effective communication
- Ability to handle challenging situations with empathy and strong customer focus
- Previous experience in the retail industry is an asset
- Fluency in multiple languages is beneficial for this role
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