Delivery and Customer Support Specialist

3 days ago


Kuwait City, Al Asimah Riders Delivery Full time

We are looking for a talented Delivery and Customer Support Specialist to join our team at Riders Delivery in Kuwait City.

Job Description:

In this role, you will be responsible for delivering excellent customer experiences, resolving customer complaints, and maintaining a high level of customer satisfaction.

Key Tasks:

  1. Deliver exceptional customer experiences, addressing customer inquiries and concerns in a timely and professional manner.
  2. Resolve customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  3. Maintain a safe and clean working environment, adhering to company policies and procedures.
  4. Process transactions efficiently, handling cash, credit card payments, and other financial transactions accurately.
  5. Work collaboratively with colleagues to achieve sales targets, maintain a positive attitude, and support the team in achieving common goals.

Requirements:

  1. A high school diploma or equivalent is required; prior experience in retail or customer service is an asset.
  2. Excellent communication and interpersonal skills are essential for building strong relationships with customers and colleagues.
  3. The ability to work in a fast-paced environment, remaining calm under pressure, is critical for success in this role.


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