IT Support Specialist

4 days ago


Kuwait City, Al Asimah Vectrus Full time
Job Summary

We are looking for a highly skilled IT Support Specialist to join our team at Vectrus. As a member of our Service Desk team, you will be the primary point of contact for all IT-related issues for our customers.

Key Responsibilities:

* Respond to and resolve customer inquiries and issues in a timely and professional manner.
* Troubleshoot and repair hardware and software issues, including network connectivity problems.
* Install, configure, and maintain software and hardware applications.
* Collaborate with other teams to identify and resolve system issues.
* Provide excellent customer service and maintain a positive attitude in a fast-paced environment.

Requirements:

* Associate's degree in Information Technology or a related field.
* At least one (1) baseline certification and one (1) computing environment (CE) certification.
* Excellent communication and problem-solving skills.
* Ability to work in a team environment and provide exceptional customer service.

Benefits:

* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

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