CRM & Billing Technical Lead - Microsoft Dynamics

1 day ago


Kuwait City, Al Asimah SWATX Full time
CRM & Billing Technical Lead - Microsoft Dynamics

Job Summary
We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

  • Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions
  • Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems
  • Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization
  • Manage customizations, configurations, workflows, and plugins within Dynamics 365
  • Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps
  • Ensure high availability, scalability, and security of CRM & Billing systems
  • Troubleshoot performance issues and oversee system upgrades and patches
  • Work with DevOps teams for CI/CD pipeline automation and deployment management
  • Ensure compliance with regulatory, security, and data protection standards

Requirements

  • Bachelor's or Master's in Computer Science, Information Technology, or related field
  • 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
  • Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
  • Knowledge of billing models, invoicing processes, and subscription management
  • Experience with RESTful APIs, SOAP, and integration patterns
  • Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
  • Strong problem-solving and leadership skills

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Other

Industries: IT Services and IT Consulting

#J-18808-Ljbffr

  • Kuwait City, Al Asimah SWATX Full time

    About the Job:We are looking for an experienced Crm & Billing Technical Lead to join our team at SWATX. As a key member of our organization, you will be responsible for driving the design, development, and implementation of enterprise CRM and billing solutions using Microsoft Dynamics 365. If you have a passion for technology and leadership, this is an...

  • Cloud-Based CRM

    1 day ago


    Kuwait City, Al Asimah SWATX Full time

    Overview:We are a dynamic team at SWATX seeking an experienced Crm & Billing Technical Lead to drive the design, development, and implementation of enterprise CRM and billing solutions using Microsoft Dynamics 365. As a key member of our organization, you will be responsible for leading complex projects, developing strategic partnerships, and fostering a...


  • Kuwait City, Al Asimah SWATX Full time

    Job Summary:We are seeking a highly skilled Crm & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.Key...


  • Kuwait City, Al Asimah SWATX Full time

    Job Description:We are seeking a seasoned Crm & Billing Technical Lead to lead the design, development, and implementation of enterprise CRM and billing solutions using Microsoft Dynamics 365. This is an exciting opportunity to work with a talented team of professionals who share your passion for technology and innovation. If you have a strong background in...


  • Kuwait City, Al Asimah Microsoft Corporation Full time

    At Microsoft Corporation, we are seeking a seasoned Cloud Solution Architect to join our team. As a Senior-level Cloud Solution Architect (CSA) – Cross Solution, you will play a pivotal role in empowering customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services.This is an opportunity...


  • Kuwait City, Al Asimah Microsoft Full time

    Senior Strategic Account Technology Strategist MicrosoftTechnology Sales: Demand Generation and OrchestrationCreates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product...


  • Kuwait City, Al Asimah Microsoft Full time

    Cloud Solution Architect - Modern Work & Copilot MicrosoftCloud Migration to M365: Driving Adoption of M365 Copilot using Best practice Adoption and change management practices (i.e., Prosci etc.)Customer Centric: Drive positive Customer Satisfaction and become a trusted advisor to customers and partners by leveraging M365 Enterprise Services expertise to...


  • Kuwait City, Al Asimah Vectrus Full time

    Overview The Integrated Billing Analyst Clerk will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes. This role involves creating invoices, reconciling costs, maintaining accounting records, and supporting both internal and external audits. The position requires...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    HealthCare Dynamics Gen. Trading Company W.L.L is seeking a seasoned Transformation Expert to lead the successful implementation of Microsoft 365 Copilot across our clients' organizations.Key ResponsibilitiesUser Adoption Strategies:Develop tailored user adoption strategies for each client, considering their unique workflows and requirements.Identify key...


  • Kuwait City, Al Asimah Vectrus Full time

    OverviewThe Integrated Billing Analyst I will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes. This role involves creating invoices, reconciling costs, maintaining accounting records, and supporting both internal and external audits. The position requires...


  • Kuwait City, Al Asimah Americana Restaurants Full time

    Key Responsibilities:The Retention Marketing Lead will own the end-to-end CRM calendar, ensuring alignment with brand campaigns, seasonal promotions, and business goals.About the Team:Partner with cross-functional teams (digital, operations) to integrate loyalty benefits seamlessly into the customer journey.Collaborate with central CDP teams to build dynamic...


  • Kuwait City, Al Asimah RTC1 Recruitment Services Full time

    Position Title: CRM and Loyalty ManagerEmployment Type: Full TimeSalary: up to 1,300 KWD all-inclusive depending on experience and qualifications plus bonusBenefits: as per UAE labor law, airfare and family benefitsJob Location: KuwaitAbout the Client:A well-known restaurant group of unique concepts across the Middle East.Job Description:Develop and execute...


  • Kuwait City, Al Asimah Microsoft Full time

    Job DescriptionThis role focuses on driving digital transformation for our customers by leveraging Microsoft's technology solutions. As a Senior Strategic Account Technology Strategist, you will be responsible for creating and executing strategic plans to drive customer business outcomes and create value.Main Responsibilities:Create and execute strategic...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Key Responsibilities**This role involves overseeing the Telephone Billing and Reconciliation Office (TBRO), ensuring accurate and timely reconciliation of US Government and Company communication device bills. The Account Administrator Lead must have a strong understanding of accounting practices and financial analysis.Responsibilities include:Reconciling...


  • Kuwait City, Al Asimah Microsoft Full time

    Job SummaryThis is an exciting opportunity to join our sales organization as a Senior Strategic Account Technology Strategist. As a key member of our team, you will be responsible for developing and executing strategic plans to drive customer business outcomes and create value.Main Responsibilities:Develop and execute strategic plans to drive customer...

  • CRM Specialist

    5 days ago


    Kuwait City, Al Asimah DELIVEROO Full time

    The RoleAs a CRM Specialist for the local marketing team, you are the voice of Deliveroo when speaking with our customers. Reporting into the CRM Marketing Manager, you'll initiate, build, proof, send and approve targeted campaigns across our customer segments, including campaigns that support and enhance our overall marketing calendar. Overall you'll be...

  • Technical Lead

    2 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are looking for a talented Technical Lead - Kuwait to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a senior technologist, you will provide technical leadership and vision to our engineering teams, ensuring that our applications are secure, reliable, and scalable.The ideal candidate will have a strong background in full stack...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewHealthCare Dynamics Gen. Trading Company W.L.L is a dynamic company seeking a Healthcare Dynamics Specialist to join our team.The successful candidate will have a strong background in healthcare research, excellent communication skills, and the ability to work effectively in a bilingual environment (Arabic and English).Develop and implement...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Title Sr. Technical ManagerJob Location Kuwait City, KuwaitTrace Systems is actively recruiting for a Sr. Technical Manager to join our team. The Sr. Technical Manager is responsible for overall contract performance for global IT and communications support.Essential Duties and ResponsibilitiesProvide operations and Tier III maintenance SATCOM...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    The ideal candidate will be responsible for leading the global IT operations team to ensure that all systems and networks are functioning at optimal levels. This includes overseeing the implementation of large-scale terrestrial networking initiatives, managing program logistics, and ensuring compliance with government regulatory guidance.Key responsibilities...