Sr. Technical Manager

3 days ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Title Sr. Technical Manager

Job Location Kuwait City, Kuwait

Trace Systems is actively recruiting for a Sr. Technical Manager to join our team. The Sr. Technical Manager is responsible for overall contract performance for global IT and communications support.

Essential Duties and Responsibilities

  1. Provide operations and Tier III maintenance SATCOM terminal.
  2. Maintain terminal online at a 99.5% uptime.
  3. Work six days a week, eight hours per day.
  4. Be available on call 24/7.
  5. Design, implement, and execute large-scale terrestrial networking initiatives for bringing internet services to military installations globally.
  6. Manage and oversee all aspects of compliant delivery across the program portfolio of communications products, integrated solutions, and services.
  7. Serve as the primary interface with customers, corporate resources, and vendors on contractual and technical matters.
  8. Successfully execute program Task Orders in a manner that meets or exceeds specified performance objectives within program schedule and cost constraints.
  9. Identify, integrate, and deliver technical solutions and resolve technical problems that arise during task order execution.
  10. Maintain oversight of program logistics inclusive of CONUS and OCONUS-based service provision, international shipping and customs clearance, and OCONUS personnel deployment and sustainment.
  11. Ensure and maintain high quality of fully-compliant program deliverables. Gauge customer satisfaction with deliverables and tailor them, where warranted, to address customer needs or concerns.
  12. Work closely with customers in defining scope of, and technical solutions for, upcoming task orders in support of providing best service delivery value.
  13. Provide regular program status reporting, and proactively manage customer expectations, particularly in the face of program exceptions or issues.
  14. Perform detailed deployment planning, developing/executing surge and contingency plans, and developing/executing risk mitigation strategies in complex equipment and service delivery environments where deployment conditions are dynamic and beyond contractor control.
  15. Effectively delegate to subordinate staff and vendors while maintaining cognizance of, and ultimate responsibility for, delegated actions.
  16. Assume responsibility for maintaining profitability across concurrently-running task orders and identifying means of revenue and profitability growth.
  17. Direct and manage program sub-projects, tasks, program personnel, and subcontractors while being the primary liaison among customers, employees, and corporate leadership regarding status, deliverables, performance/quality, issues, and personnel.
  18. Work closely with, and in support of other internal organizations, including finance, contracts/subcontracts, business development, purchasing, and recruiting.
  19. Ensure adherence to government regulatory guidance and corporate procedures in executing the program.
  20. Prepare cabling and installation of network devices IAW established standards and Government-articulated design, fabrication and installation specifications.
  21. Support the execution and evaluation of equipment and technologies during its use in operational theaters.
  22. Proficient with Microsoft suite applications.
  23. Possess an active, in-scope US Government issued Secret clearance, or eligibility for a DOD Secret clearance.
  24. Due to the nature of the work and contract requirements, US Citizenship is required.
  25. Minimum 7 years of experience designing large Campus-Area telecommunications and IT networks including working with ISPs, bandwidth analysis, distribution via Outside Plant cable and wireless technologies, security architectures, Bill of Material development and procurement, and technical oversight of implementations.
  26. Minimum 2 years of managing DOD programs/projects and personnel for IT and communications efforts, preferably with OCONUS/global reach.
  27. CCNA or equivalent networking certification required. Additional 5 years of relevant network design experience may be substituted.
  28. Possess a current United States passport, or the ability to obtain.
  29. Experience working with or for Military Garrison or Installation Support commands.
  30. Experience in Military Signal Planning, Training, and Installation Background.
  31. Understanding of military organizations and Infantry/Combined Arms operations.
  32. Bachelor's degree preferred.
To Apply We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.
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