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Travel Industry Professional
17 hours ago
A travel sales professional is responsible for assisting clients in planning and booking travel arrangements, providing excellent customer service, and achieving sales targets.
Key Responsibilities:- Client Consultation:
- Engage with clients to understand their travel preferences and requirements.
- Provide expert advice on destinations and travel options. - Booking Arrangements:
- Book flights, hotels, car rentals, and other travel services.
- Ensure all arrangements meet client specifications and budget constraints.
- Meet or exceed sales goals through effective upselling and cross-selling. - Customer Service:
- Address client inquiries and resolve any issues related to bookings.
- Provide post-trip support and follow-up to ensure customer satisfaction. - Market Research:
- Stay updated on travel trends and industry developments.
- Identify new opportunities for sales and partnerships. - Administrative Duties:
- Maintain accurate records of client interactions and transactions.
- Prepare reports on sales performance and customer feedback.
To succeed in this role, you should have a bachelor's degree in any field and experience with GDS systems is preferred. You should also possess strong organizational and multitasking abilities, be customer service-oriented with a problem-solving mindset, and have flexibility to work various shifts including overnight shifts.
Qualifications:- Bachelor's Degree in any field.
- Experience with GDS systems is preferred.
- Strong organizational and multitasking abilities.
- Customer service-oriented with a problem-solving mindset.
- Flexibility to work various shifts including overnight shifts.
- B1 / B2 in the English language.
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