Client Relationship Manager

2 days ago


Kuwait City, Al Asimah Agility Full time

Agility: Where Innovation Meets Excellence

We're more than just a company - we're a community driven by a shared passion for customer-centricity and innovation. As a Service Excellence Representative, you'll have the unique opportunity to shape the future of customer service and elevate the client experience to new heights.

Key Performance Indicators

  1. To deliver world-class service that consistently exceeds client expectations.
  2. To establish and maintain robust relationships with clients, enabling us to better understand their needs and tailor our services accordingly.
  3. To develop and implement effective solutions that resolve client queries and promote loyalty.
  4. To work closely with cross-functional teams to create a cohesive client experience, one that is seamless, efficient, and personalized.
  5. To continuously seek ways to improve processes, leveraging insights and expertise to further enhance the client journey.

The Ideal Candidate

  1. A self-motivated individual with a proven track record in customer-facing roles, preferably with experience in Kuwait.
  2. Excellent communication and interpersonal skills, with a natural ability to build rapport and trust with clients.
  3. Strong problem-solving skills, with a keen eye for detail and a commitment to precision.


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