Portfolio Relationship Management Expert

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

We are HealthCare Dynamics Gen. Trading Company W.L.L, a dynamic company based in Kuwait.

We are currently seeking an experienced Account Manager to join our team.

As an Account Manager, you will be responsible for managing a portfolio of small to medium size partners, ensuring they receive world-class customer service and have a strong partnership with Deliveroo.

This role involves supporting the growth of partners through various communication methods, including email, phone, online presentations, and meetings where needed.

The successful candidate will maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform.

Negotiation skills are essential for this role, as you will need to negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue.

You will be the point of contact for your partners and liaise effectively with our teams to resolve partner needs.

To succeed in this role, you will need to grow accounts to strengthen relationships with partners and drive positive outcomes for Deliveroo.

Key responsibilities include executing campaigns to improve important performance metrics, such as customer outcomes, restaurant retention, and overall operational performance.

This role also involves driving partner engagement with Deliveroo's local marketing opportunities to unlock better value for our customers and support restaurant growth.



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